BetMakers Technology Group is the leading software development company for sports and racing solutions with a global footprint. With an ambitious vision and offices across the globe, The BetMakers Technology Group is a wagering technology and data partner for some of the worlds most recognized and respected bookmakers and rights holders. We design and develop leading edge odds comparisons and intelligent betting platforms, as well as analytics and trading solutions.
As industry leaders, with our customers at front of mind, we pride ourselves on our passionate and innovative culture. If you’re ready to take your career to new heights apply now!
Global Tote US, (a BetMakers company) seeks to add a new staff member to our Mount Laurel, NJ Data Center operations team. This position requires full time attendance in office and includes nights, weekends and holidays. The ideal candidate would have an aptitude for data and computers.
Responsibilities
· Responsible for monitoring tote computer operations and normal day end reports.
· Responsible for input of all information to the system, and for making any manual adjustments required insuring that the system operates properly
· Responsible for opening up wagers and locking out wagers
· Responsible for manual merge procedures in the absence of the Totalisator Manager
· Works indirectly with the Mutuels Supervisor making sure he/she receives proper reports from Global Tote
· Responsible for operating Video Information Console to enter on-going changes
· Give and require a repeat back of key data when communicating important operational information
· Loads horseracing race card information in multiple sites and mobile devices
· Continually monitors site activity to ensure accurate data feed for all tracks
· Updates site-specific data points
· Troubleshoots customer and consumer-facing issues from phone and/or email
· Escalates to development team when necessary
· Maintains logs of all issues and contacts
· Monitors site usage and performance
· Performs quality control reviews of new production deployments
Requirements
· Strong phone, computer and data entry skills with demonstrated attention to detail
· Familiarity with Linux and shell scripting
· Strong customer service skills and the ability to work with end users
· Technical writing and test scripting skills
· Demonstrated troubleshooting abilities
· Familiarity with SQL query writing, a plus
· Familiarity with the Horseracing industry, a plus
· Comply with applicable state, provincial and federal regulations
· High school diploma or equivalent
· Electronic schooling preferred
Applicants will need to pass a thorough background screening and drug test. Must be authorized to work in the United States.
BetMakers Values:
How do I apply?
Apply now by submitting your resume via the apply now link.
Learn more about who we are and what we do by visiting our website and our LinkedIn Page.
BetMakers Technology Group is an inclusive employer, committed to providing a safe workforce environment and encouraging applications from candidates of all backgrounds. We value people of all abilities and diversity of culture, faith, gender identity and sexual orientation. We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the world we work with and live in.
Job Type: Full-time
Pay: $19.69 per hour
Benefits:
Schedule:
COVID-19 considerations:
COVID-19 Precaution(s):
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Ability to commute/relocate:
Work Location: One location
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