Binatech System Solutions Hiring for Sales Quoting Desk Administrator Job at Hamilton Full Time

IT Sales / Quoting Desk Administrator

We are seeking a full time Administrator to join our team. You will be a mature individual with at least 5 years’ experience in a busy office environment. You are likely at a point in your career where you want take on more challenge and responsibility in a dynamic industry.

Position Overview

Reporting to the Sales Manager of the company and you will assist the Service and Finance teams in providing support internally and to existing and prospective clients.

Job Duties will include:

• Primary duties involve quoting IT equipment and Services to our clients
• Receiving and shipping product from vendors and to clients
• Working with vendors for RMA’s for returning defective equipment licenses
• Load licenses in our configuration system for yearly renewal follow ups
• MS365 licensing changes and updates for clients
• Learning the details of new product lines being sold to allow for accurate quoting and understanding of product lines
• Taking in coming phone calls and directing to proper department
• Working with vendors and couriers to ship product and track product to ensure timely delivery
• Work on contract agreements to ensure signed by clients and uploaded into our CRM system and forwarded to the Finance team
• Working with SAGE accounting program for loading orders and purchasing details
• Assist with the marketing program
• Taking phone calls from clients and enter service tickets to assist the service department
• Weekly review of back order reports and follow up with Vendors for ETA’s
• Set quarterly business review meetings for the CEO with clients
• Improve on and implement new systems and processes as required
• Assist in communications of behalf of the executive (calls, emails, social media, meeting planning and follow ups, etc.)
• Prepare information, research, report analysis for the team
• Prioritize items that need executive’s attention on a daily basis
• Provide backup for the Service department on dealing with client calls and schedules
• Other duties as requested from the CEO, Sales Manager or other members of the management team

Requirements

Strong computer (MS office program and CRM and accounting software) and Internet skills are a must. It is also important that a person in this role is able to provide exceptional service to clients and the internal team. You need to be highly organized, detailed orientated, enjoy learning on a regular basis and like being in a very busy role with constant change. Experience with social media and business to business dealings is very important. You must also be comfortable dealing directly with clients and vendors.

The successful candidate must have a positive can do attitude and have the ability to work independently. This individual will be expected to take a task from inception to completion will minimal supervision and be willing to take ownership of the job and teach others what has been learned.

Job Type: Full-time

Benefits:

• Dental care
• Disability insurance
• Life insurance
• On-site parking
• Paid time off

Schedule:

• Monday to Friday

Work Location: One location