Join a team of more than 30,000 team members, comprised of our Club Support Center and over 230 clubs and 7 distribution centers. We’re committed to delivering value and convenience to our Members, helping them save every day on everything they need for their families and homes. BJ’s Wholesale Club offers a collaborative, team environment where all team members can learn, grow and be themselves.
The Benefits of working at BJ’s
• BJ’s pays weekly
• Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs*
o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending
*eligibility requirements vary by position
**medical plans vary by location
Job Summary
Responsible for providing members with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat and fully organized.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable .
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
Provides members with prompt and courteous service and assistance.
Replenishes, refills, stocks, and straightens merchandise. Ensures proper signage of merchandise.
Keeps sales floor clean, neat and full organized.
Replenishes milk, dairy, freezer, food, and non-food merchandise. Folds and organizes apparel, books, and other merchandise.
Removes empty cardboard from the sales floor, shelves, display cases, and replenishes box bins. Uses cardboard baler to dispose of cardboard.
Returns all returned and re-shop merchandise to the sales floor.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Must successfully complete required training and certification processes.
Strong interpersonal skills and attention to detail required.
Environmental Job Conditions
Most of the time is spent moving about continuously on hard surfaces. Frequently requires bending, climbing, crawling, pulling, reaching, stooping and climbing ladders/step stools.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Requires using a pallet jack to pull and push pallets.
Frequent exposure to company authorized cleaning agents.
Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.
Headquartered in Marlborough, Massachusett s, BJ’s Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. The company currently operates more than 229 clubs, 160 BJ’s Gas® locations and 7 distribution centers. BJ’s is a Fortune 500 company and was the first retailer to introduce the warehouse club concept in the northeastern United States. Become an integral member of the BJ’s Wholesale Club team, where we help our Members stock up for less in a convenient one-stop shop.
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