Blanchard Valley Regional Health Center Hiring for Patient Access Registrar (FT, PT or PRN) at Findlay, Ohio Full Time

PURPOSE OF THIS POSITION
Arranges for the efficient and accurate registration of all patients. Obtains required signatures and provides general information regarding hospital policies, registration procedures, benefits, patient rights, and patient financial responsibilities. Responsible for accurate information collection, and providing exemplary customer service.
JOB DUTIES/RESPONSIBILITIES
* Duty 1: Ability to Register/Pre Registers and/or Admit patients. When registering ED patients, register after the patient has had a medical screening exam completed by a provider.
* Duty 2: Conducts insurance verification for active eligibility. Performs QA on accounts from other departments and provides feedback as needed.
* Duty 3: Collects patient email address and assists with Patient Portal Facility enrollment.
* Duty 4: Conducts medical necessity screening for all Medicare patients. Offers ABN (use a waiver for Medicare Advantage patients) and obtains appropriate signatures as required. Documents activity in the appropriate system fields.
* Duty 5: Complete all appropriate forms including, but not limited to: general consent for treatment, HIPPA notice of privacy practices, IMM, MOON, etc.
* Duty 6: Ability to generate estimates for services, and collect patient liabilities when applicable.
* Duty 7: Informs patient of all payment options and screens for financial assistance when applicable. Screens, educates and assists patient who may qualify for assistance including, but not limited to Medicaid, HCAP and Charity.
* Duty 8: Maintains petty cash safe and documents as necessary.
* Duty 9: When working 3rd shift in the ER discharge office, complete the bucket process (preparing needed forms and patient itineraries)
* Duty 10: Continue to stay informed of any statute and/or regulation that could affect collections for receivables (i.e. insurance company changes, collection regulations, uncompensated care guidelines, etc.)
* Duty 11: Acts as liaison between the facility and patient/family to resolve problems and/or address complaints. Explains registration procedures, wait time expectations, hospital policies, and responds to questions/concerns regarding insurance benefits. Has a strong focus and commitment to Service Excellence and Patient Satisfaction.
* Duty 12: Participates in a variety of unit and hospital educational programs to maintain current skills and competency levels. Participates in and fully supports New hire and other department training and shadowing. Provides a positive learning environment and compassionate mentoring.
* Duty 13: Has ability to problem solve and offers assistance as needed to all customer groups.
* Duty 14: Performs all duties and responsibilities in a manner consistent with and supportive of the mission and value statement of Blanchard Valley Health System.
REQUIRED QUALIFICATIONS
* High school diploma or GED equivalent
* Data entry and/or PC experience
* Medical terminology coursework or knowledge
* Positive service-oriented interpersonal and communication skills required.
* Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Must be able to i nterpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures.
PREFERRED QUALIFICATIONS
* Some related college
* Registration and Patient Advocacy expApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjU5ODY4LjEwNTA4QGJsYW5jaGFyZHZhbGxleWNvbXAuYXBsaXRyYWsuY29t