Canada Drives Hiring For Customer Service Representative at Brampton, ON Full Time

Our Mission is Simple: Be the easiest place to buy and sell your car in Canada.

What does that mean? We look at every single aspect of a vehicle purchase and remove all of the friction points.

Here’s a few examples:
You can buy a car entirely online, without any salespeople involved
You can have your new car delivered to your driveway, usually the same day
You can spend a week with your vehicle to decide if you love it, and if you don’t we’ll pick it up

What You’ll Be Doing:

• Reviewing and processing applications
• Answering incoming phone calls and emails from customers, usually discussing how our program works and answering any questions about their application process/customer’s current application, taking new applications
• Making occasional outbound calls
• Confirming details on a customer’s applications
• Calling customers with expired applications to update their application
• Collecting and entering missing data into application forms

What You Should Already Have:

• Excellent verbal and written communication skills (English and/or French)
• Passion for problem-solving (Maybe a secret lover of puzzles and maps)
• You are a strong listener and customer-focused
• Ability to work independently but love collaborating within a team
• Comfortable with multi-tasking while maintaining attention to detail
• Lover of data and lists
• A positive person with a good sense of humour
• Enjoys thinking on their feet and has the ability to excel under pressure
• Able to build quick rapport with people

What we offer:

We are offering you an entry level job at one of the most exciting and fastest growing companies in Canada. The majority of our managers started in a similar role and similar wage and now play key roles and are high earners in a growing company – we are big believers in promoting from within and developing our own talent.

• Full training by successful managers (all have done the job themselves) is provided at the beginning of your job and throughout your employment.
• Comprehensive Health Benefits.
• Competitive Salary

Check out our company culture at www.instagram.com/canadadrives