Canada Goose Inc Hiring For Brand Ambassador at Dublin, County Dublin Full Time

Canada Goose isn’t like anything else. We’ve built something great, something special – an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you’re part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.

Job Description

Summary of Position:
End of March 2023 start date. The Brand Ambassador is responsible for creating highly engaging customer journeys. Canadian Warmth “Expertise in any recommendation, warmth in every interaction” is how Canada Goose brings those journeys to life. This is primarily achieved by creating exceptional customer journey’s that are genuine and authentic. This includes displaying compelling selling behaviours, executing with operational excellence, and being a steward of the Canada Goose culture.

Key Responsibilities:
Customer Experience:
Deliver a superior customer service journey reflective of Canadian Warmth

Demonstrate selling behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories

Ensure maintenance of exceptional visual merchandising that is reflective of a luxury lifestyle brand

Resolve customer issues through a customer centric lens by investigating opportunities and developing solutions

Create and foster lasting customer relationships through consistent communication and use of Canada Goose tools

Engagement:
Foster an inclusive and diverse working environment

Participate in all educational initiatives and strategies

Actively seek feedback to improve performance and foster growth

Contribute to a positive store environment through effective communication and teamwork

Demonstrate values and behaviours reflective of Canada Goose’s culture

Operational Excellence:
Excellent execution of all operating standards

Accurate and efficient use of register systems in compliance to Canada Goose standards

Maintenance of sales floor and stock room inventory

Assist in the receiving of shipments

Partake in weekly cycle counts & periodic inventories

Disciplined organization of stock room and non-merchandise areas

Support in the upkeeping overall physical store maintenance and cleanliness standards

Consistent use of strategic tools – communications platform, payroll/schedule tools, queue management, learning management, virtual appointment platform

Store Financial Performance:
Achieve or exceed personal sales and key performance targets that drive your Canada Goose store’s result.

Experience, Education and Designations:
Previous experience in a customer facing role preferred

Experience working with luxury lifestyle brands is an asset

High-volume traffic experience is an asset

Knowledge, Skills and Attributes:
Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)

Ability to work efficiently in a fast-paced and team orientated environment

Excellent communication and interpersonal skills

Self motivated, able to work independently and know when to seek guidance

Basic skills in Microsoft Office; specifically, Word and Excel are an asset

Proficiency in local language (store location specific). Confident oral skills in a second language is highly desired

Ability to establish and maintain strong interpersonal relationships

Work with empathy and respect – with both colleagues and guests

Excellent attention to detail, takes initiative, and promotes a positive working environment

Strong time management and organizational skills, ability to multi-task in a fast-paced environment

Ability to conduct oneself in a professional and luxury manner while on the sales floor, phone and/or whilst interacting with clients

Customer centric and goal focused- must be passionate about driving performance through internal KPI’s and possess an adaptable approach to selling

Consistently exhibits Canada Goose’s Values, taking pride in being innovative, authentic, passionate, relentless, and entrepreneurial

Working Conditions:
Retail Store

Must be comfortable bending and lifting loads of no more than 10kgs (manual handling training and tools provided

Some work at height required with the use of ladders

Additional Information

What’s in it For You?

A company built on Canadian roots and heritage

Your work is recognized with a comprehensive and competitive Total Rewards Program

Opportunities for career growth through numerous internal and external programs

Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards

Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at [email protected].