Since 1999, PartSource and its chain of corporate-owned automotive specialty stores have offered brand-name auto parts to automotive professionals and serious do-it-yourselfers. With an assortment of 300,000 unique parts, PartSource delivers quick in-and-out purchases with an extensive selection of quality brand-name parts, competitive prices and outstanding services. Our team of PartSource expert staff – who are true auto parts professionals and car care enthusiasts – share their customers’ passion for vehicle maintenance. It’s this experience that distinguishes Canadian Tire and its family of companies from the competition.
The Assistant Store Manager is responsible for providing support to the Store Manager and the store teams for execution of all operational directives. This is accomplished through ensuring optimal customer experiences, maximizing sales, expense and cost management, store presentation, and protection of company assets.
What you’ll do
Leadership:
Continually motivates team and performance through recognition programs, store contests, customer compliments, etc
Provide mentorship to teams and influence continuous growth, exemplifying our leadership brand
Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
Develop and lead recruiting and hiring strategy for store, maintain a complete team
Operations:
Demonstrate and follow up on execution of PartSource visual compliance standards, store maintenance and pricing standards
Responsibility to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
Create and / or monitors the creation of efficient store weekly scheduling for both sales and support functions
Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles
Executes and or delegates delivery of planograms, and merchandising directives
Ensures accurate execution and completes daily review of shipping /receiving/ returns processing and documentation according to company policies
Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles
Customer Service:
An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
Supports the commercial sales team by providing customer service support
Ensures and leads execution of the customer experience, and provides resolution for all customer concerns
Training:
Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
Create development plans and conduct annual appraisals for management team; to improve any performance gaps
Complete and hold team accountable to complete required training within timeframes
Able to work retail hours including scheduled evenings, weekends and holidays
Who you are
We are looking for individuals who are:
Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales
Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team
Culture and brand ambassadors – you love the work and take pride in our brand
If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.
What you bring
Minimum of 4 years of experience in a retail environment with 12- 24 months in a leadership role
Fundamental computer skills an asset
Passion for automotive or automotive enthusiasts
Strong knowledge of automotive parts aftermarket industry
A good base of knowledge of automotive operating systems including point of sale
Assets:
Possession of a valid driver’s license is an asset
Automotive Training or Certification is an asset
Why us
Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Top Employers.
To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn.
#LI-LK1
PartSource is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees – their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. PartSource
Alberta-Edmonton
Edmonton – 104th & 66th
Full-time
Job Posting
: Jul 16, 2022, 6:54:32 PM
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