Canon Business Process Services, Inc. Hiring for Print Operator – Full Time! at New York, NY Full Time

Canon has a full time/permanent opportunity for a Print Operator within New York, NY. We are targeting reliable candidates with relevant experience in the field that are flexible to work over time. This is a long term opportunity with a comprehensive benefits package!

The Print Operator will provide exceptional customer service and solutions for client’s copy/print needs. Will follow production processes to produce quality, professionally finished products using print and production equipment for cutting, binding and laminating. Will also service and provide basic troubleshooting for copiers and printers.

• Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency. Ensure that the output are quality checked and accurately meet the instructions as submitted
• Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs
• Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning
• Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners
• Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client’s satisfaction
• Help to open and close the print center; Assist in keeping the center neat and professional looking
• Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders; There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual/handbook sized printing
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• Knowledge of Adobe InDesign, Photoshop Pro and Xerox Fiery Command Workstation preferred.

CUSTOMER SERVICE

· Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships

SUPPLIES/COPYING/FAXING/ADMINISTRATION

· Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)

· Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs

· May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings

· Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

· Performs other administrative duties from inserting, copying and photocopying to faxing as needed

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• print: 1 year (Required)

Work Location: One location