This is an exciting opportunity for an engineering manager who is passionate about open source software, Linux, and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.
Sustaining Engineering is a critical team that handles the most difficult customer escalations, resolving software bugs, code defects and other issues, from the kernel all the way up to the highest levels of the open source stack. This position leads our APAC team, and is one of several managers who report directly to the global Director of Sustaining Engineering.
Our customers build large-scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical. We underpin the largest digital operations on public cloud, private infrastructure and the edge. When a problem occurs that is having a significant impact on a global organisation, it is escalated to our sustaining engineering team who works together with experts from across our many engineering and support teams. Whether its finding the fast path to a workaround, or finding the permanent fix to be contributed upstream, our engineers work under pressure to understand the issue and steer the customer to safety.
This team is well staffed with experts in every time zone, and while the work is always important to a customer and time is always of the essence, the team is resourced to ensure the work-life balance and ongoing development of each team member. Colleagues who work in this group need to enjoy pressure, but they also get to enjoy a normal work week, time off, leave, in addition to training opportunities. We aim to grow the breadth, depth and scale of the team, maintaining a high level of expertise, resilience and energy, to service our expanding customer base and address an ever increasing range of open source software.
As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical. Technical leadership and a solid background in software development is a must, so that you are able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
This job is open to applicants in APAC timezones only, and is a full-time, remote position.
What you’ll do
Who you are
About Canonical
Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu – the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of people and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.
We offer:
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.
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