The Customer Service Representative will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues. Key Accountabilities
They are accountable for the facilitation of customer account management, as well as general administrative responsibilities including record information management, and fiduciary internal controls. Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
Coordinating logistics of customers products, accurate and timely processing of customer grain and crop inputs contracts, credit management, and invoicing. Inform customers about order status, invoices, contract balances and other information needed to execute the sale.
Execute customer service strategies.
Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned Qualifications
Minimum Qualifications
Bachelor’s degree in a related field (agriculture) or equivalent experience
Ability to work extended or flexible hours as seasonal workloads require. This includes high volume workload, work given by many individuals and working under pressure.
Demonstrated proficiency in Microsoft Word, Excel, Outlook
Strong customer service skills with ability to build and maintain lasting relationships with customers.
Must be legally entitled to work for Cargill in Canada
Preferred Qualifications
Two years of experience in a business setting in customer service.
Understanding of agriculture practices and challenges.
Experience in Sales Force Position Information
Relocation assistance will not be provided for this position.
Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job Description: Exciting things are happening at the City of Brampton. Take a look at...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Specific Skills Hire and train or arrange for training of staff Plan, administer and control...
Apply For This JobOur Mission is Simple: Be the easiest place to buy and sell your car in Canada What does that mean?...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Administrative Assistant Excellent customer service Data Entry Accounts Payable / Accounts Receivable / Bank Deposits...
Apply For This JobRentco Equipment Ltd. is a fast-paced local company that has been servicing the Peace Country for almost 60 years. We...
Apply For This JobTasks Arrange and co-ordinate seminars, conferences, etc. Determine and establish office procedures and routines Schedule and confirm appointments Answer telephone...
Apply For This Job