CBRE Hiring For Receptionist at Dublin, County Dublin Full Time

Posted

03-Aug-2023

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Facilities Management

Location(s)

Dublin – Dublin – Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Receptionist to join the team located in Dublin.

Job Purpose

To ensure that customer satisfaction is maintained at the highest level by providing a high quality and pro-active service in the client’s facility. To ensure effective communication with client, peers, building tenants and management at all times.

Key Tasks Include

Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs where possible

Ensure guests and visitors to site are greeted with a courteous friendly manner with informing their host promptly

Ensure image of front of house is maintained

Process and monitor requests to book meeting rooms / training rooms, ensuring all requirements are satisfied.??(AV, seating layout, hospitality, climate).??Monitor conference room booking system, ensure we deliver a proactive and professional service to client

Log, monitor, update helpdesk calls for faults and required improvements, update and complete when applicable

Maintain and actively work on the reception filing system, keeping it up to date and within the CBRE procedure

Ensure that clients security and emergency procedures are adhered to at all times, taking an active role in an evacuation of the building as laid down in the Incident Control procedures

Liaise with security to ensure overall service to users in the building is maintained

Maintain security and safety standards as required, ensuring that visitors are escorted, and contractors do not have access to areas without the appropriate authorisation or supervision maintained

Continually communicate building issues to end users, client and CBRE Management team.

Escalate urgent issues identified through to the Facilities Supervisor

Monitoring and procurement of stationary office consumables

To work within the requirements of the clients / CBRE Health & Safety Policy, ensuring that all non-conformances and opportunities for improvement are reported to the Facilities Management Team

Work with and support other members of the team

Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training

Carry out any other reasonable tasks as and when required as requested by CBRE FM team.

Work with other team members of the FM team within the Region and when required, UK & I team.

Skills

Customer Service Skills

Excellent Communication skills

Self-motivated and resourceful.

Ability to organise and prioritise own workload

Service orientated attitude combined with innovative thinking

Good level of PC and MS office skills