Central Alberta Vision Institute Hiring for Ophthalmology Practice Clinic Manager Job at Red Deer Full Time

We are a fast paced and growing clinic who are innovative and looking to provide the best care to our patients and community and looking to add to our team! We are currently looking for professional, reliable, detail-oriented medical office staff.

We also have an amazing environmentally friendly setup with Electronic Medical Records and usage of Microsoft Surface tablets to keep better track of our patients and care for their needs.

The right candidate is:

1. Willing to be a self-starter and self-learner. Takes initiative to read literature on building a successful ophthalmology practice

2. Has experience in management of a medical, optometric, ophthalmic, or surgical clinic setting.

3. Learning all the standard operating protocols of the clinic. Developing new ones with Dr. Fung.

4. Overseeing every single person’s job to ensure the tasks are done and unfinished tasks are addressed appropriately. Training new employees how to function in the clinic and providing them with an onboarding package.

5. Organizing yearly schedules for the surgeon (5 schedules), reconciling appointments with paper chart, transitioning them to electronic charts, and cross-referencing with Healthquest legacy data from the practice.

6. Learning referral triaging from Dr. Fung, sending fax receipts, ensuring referral letters are sent, urgent matters are addressed daily, and billings are up to date.

7. Ensuring that the patient experience is smooth, receiving patient feedback, implementing systems and strategies to improve alongside Dr. Fung.

8. Conducting semi-annual and annual performance reviews alongside Dr. Fung for all employees. Reporting and maintaining up to date employee profiles and incidents.

9. Ensuring all private billing, drug inventory, eye injection inventory, clinic supply inventory, clinic assets are up to date.

10. Reachable during the daytime by Dr. Fung, as well as on evenings and weekends for occasional meetings for clinic development.

11. Ensuring staff stay on task, checking timesheets, facilitating scheduling of staff schedule rotations as well as cross-training others.

Job Type: Full-time

Salary: $80,000.00-$120,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Application question(s):

• What past experience would make you valuable in growing this clinic?
• What is your perspective on giving and receiving feedback? Highlight an example in your clinical setting of a success and another example of failure in feedback.
• This position is very demanding and requires close teamwork with Dr. Fung. What example can you provide that demonstrates your ability to manage stress and time in order to satisfy the responsibilities you will carry?

Work Location: One location