A Cashier associate must provide aggressive customer service through greeting customers as they enter the store and the timely, accurate processing of customer transactions. Also, a Cashier Associate greets customers as they approach the register area, scans merchandise, processes all sales, refunds/exchanges and uses the register to close transactions. The position also includes training, maintenance and stocking responsibilities as assigned similar to that of a Marvin’s Team Player. Since the Cashier associate will often be the first and last person a customer will encounter when shopping at Marvin’s they should greet each customer when they enter and thank each customer for shopping with us as they leave.
Essential Duties and Responsibilities, Include but are not limited to
Understanding and conducting yourself according to Marvin’s Mission and Values
Accurately processing customer transactions in an orderly, timely, and friendly manner (credit cards, cash, checks, etc.)
Greeting customers as they enter and exit the store, creating a lasting impression of friendliness to the customer
Verifying merchandise quantities, descriptions, and prices to ensure accuracy when completing a transaction
Handling returns/exchanges and sales of merchandise
Answer incoming phone calls in a prompt, efficient and courteous manner
Receiving payment on commercial accounts, receiving money from drivers on C.O.D. tickets and aiding in credit application completion
Completing and filing due tickets for customers needing a later pick-up
Completing and filing rain checks for out-of stock items
Accurately counting down all tenders, preparing deposits and organizing the drawer for the following day
Utilizing the credit and check verification system according to established company policy and procedures
Ensuring the daily inflow and outflow of paperwork, including filing and storage, is handled in an efficient and precise manner according to established procedures which will include daily reports, currency and other documentation as necessary.
Directing customers to items in the store and calling other team members for customer assistance
Responsibility for cash and controls to protect company assets
Ability to maintain a positive customer service-attitude at all times
Following all Cashier procedures
Ability to accurately determine the difference between similar products
Help keep the store clean
Other tasks as assigned by store management
A Successful Cashier Associate:
Must consistently demonstrate Marvin’s Mission and Values. The must have good oral/written communication skills in order to effectively interact with customers, vendors, and other associates in person and on the telephone. Also, they must be customer service-oriented as well as team-oriented and have good organizational skills. A successful Cashier associate must be able to effectively manage multiple tasks simultaneously. They must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. They must be able to accurately count and distinguish denominations of money and maintain a high level of product knowledge. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays.
This job is an hourly position with eligibility for gain-sharing on store performance. There are no guarantees for career progression. This does not mean that you will not be considered for other store positions or opportunities. Marvin’s culture is to promote from within and consideration will be given to Marvin’s candidates with experience.
Marvin’s, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.
Missions : Primary Tasks : Manage the Safety of all works to be performed by his team : Initiate work...Apply For This Job
Ensures continuous monitoring of cardiac rhythms by observing cardiac monitors; maintains all records and reports of rhythm strips in accordance...Apply For This Job
Since 1955, Nicholson Construction Company has been setting the industry standard for performance and technical innovation in geotechnical construction. We...Apply For This Job
Overview Are you ready to join an organization where you can be a relentless force for a world of longer,...Apply For This Job
General Laborers needed – Lavonia, GA. Carry-On Trailers is excited to announce a new Travel Program for our Plant in...Apply For This Job
Train on site at the CBO office (Hammond, IN) and then transition to work from home. WHO WE ARE LOOKING...Apply For This Job