Aventiv Research, IACT Health, LMC Manna Research, and True North Clinical Research have united to become the largest network of fully-owned and integrated clinical research sites in North America, Centricity Research. Centricity Research is committed to revolutionize research by creating outstanding clinical trial experiences to improve the health of the community today and tomorrow through clinical research.
Currently, our rapidly expanding team and site network is looking for a Patient Engagement Coordinator who can work for us on a full-time, permanent basis, supporting our company from a remote location (preferably on the east coast).
Responsibilities will include but are not limited to:
Work on enrollment and retention initiatives with Recruitment Team Lead
Problem solve and create contingency plans to optimize enrollment via recruitment initiatives
Obtain and maintain computerized database of all ad callers
Return all phone calls/email responses to interested patients within 24 – 48 hours
Accurately complete recruitment tracking log and all applicable clinical trial management systems
Identify appropriate study candidacy based on knowledge of sites’ recruiting and upcoming studies
Complete database query reviews for study candidacy and conduct outbound calls for study interest
Provide study metrics on a regular basis and provide ongoing feedback regarding outcome of recruitment initiatives
Occasionally attend community lectures, health fairs or events to promote Centricity Research
Promote clinical trials in the community through outreach events
Assist the Patient Engagement Lead, Research Operations and/or Investigators with any other tasks as required
Requirements:
Post-secondary scientific diploma/certification or 2 years minimum experience working in a healthcare setting
Call center experience
Centricity Research is committed to meet the accessibility needs of persons with disabilities in a timely manner. These accommodations will be available upon request.
We thank all candidates for their applications, however, only those candidates selected for an interview will be contacted
Centricity Research values the health and well-being of our employees, clients and patients and as such we have instituted a COVID-19 Mandatory Vaccination policy for all employees. All candidates receiving job offers will be required to provide proof of vaccination
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