Chesterfield County, VA Hiring for Human Services Assistant – Applications at Chesterfield, VA Full Time

High school diploma or GED required; some college coursework in Human Services field preferred; two years of experience in office support and administration practices and procedures, clerical, and/or direct customer service within social services/human services, business or related field (three years preferred); or an equivalent combination of training and experience. Relevant work experience in local government or public administration support work preferred. Candidate should demonstrate excellent organizational, oral/written communication, strong customer service, professional and interpersonal skills necessary to work in a team setting. Candidate must have computer experience with word processing, electronic records, and basic spreadsheets. Experience in electronic database applications and information systems desired; The successful applicant must demonstrate a strong attention to detail, good time management, the ability to work accurately and timely under pressure, and the ability to compile and review data from multiple systems. Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date. Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Responsible for various duties to support the Department of Social Services with a focus on application and registration. Duties include but are not limited to assisting with the needs of the daily operations of the agency. Also include clear communication with internal and external customers, ordering and inventory of supplies, scanning documents, faxing, filing, working in a call center/ front desk with customer services; data entry (sometimes confidential and sensitive information); processing work orders; and troubleshooting/problem solving issues related to daily operations of the agency. Work with a diverse customer base from the County of Chesterfield and the City of Colonial Heights. All agency employees are required to participate on an Emergency Shelter Team, reporting for shelter duty when shelters are activated. Perform other work as required.

Monday – Friday; 8:30 a.m. – 5:00 p.m.

Social Services