CHICAGO COUNSELING Hiring for Administrative Coordinator, Remote 100% WFH Job at Remote Full Time

A Chicago based mental health practice is looking for someone who is dedicated to providing administrative and personal assistance to support the growing endeavors of the practice and its owner. The individual perfect for this role has a passion for keeping things organized, contributing to a close-knit team, working from home independently, growing professionally within this role, and communicating clearly with the owner and clinical staff.

This position has two parts, one is running the front office for the mental health practice and the second is providing PA services to the owner. More details on responsibilities are listed below. It will be imperative that you have attention to detail so if you are interested in applying, please write “Mental Health Rocks” in the subject of your reply to this ad.

More about us:

Chicago Counseling is a mental health private practice that provides professional telehealth counseling and psychotherapy services in Chicago and Illinois. Chicago Counseling’s owner, Rachael Miller, is a globally recognized, seasoned mental health professional who specializes in neurobiology-informed clinical practice of trauma recovery. In addition to running our amazing private practice, Rachael is Managing Partner and Director of Clinical and Health Innovations with Impact Alchemy, and a consultant and educator who has supported organizations around the world to implement neuropsychosocial interventions.

What you’ll need:

• stellar communication, written and verbal

• excellent attention to detail

• impeccable organization skills

• a heart for our awesome clients

• a head for processes and problem solving

• technologically savvy, and able to learn new tech and software quickly

• a love for creating operations and process documents

• becomes energized by multi-tasking

• understands basic CMS, invoicing, and calculations

• has an interest in growing with the company and in potential management opportunities

• previous medical and mental health experience valued but not required

• previous experience with insurance billing valued but not required

• previous experience as an office admin or PA a plus

• previous experience on a remote or distributed team a plus

• bonus points for a degree in administration or relevant profession

• bilingual highly valued

What you’ll be doing

• being the primary hub of the organization by providing concierge-level service to clients, owner, and clinical providers

• manage all incoming and outgoing communications, including live answering of phones

• willingness to participate in staff support activities for burnout and isolation prevention

• commitment to the mission and goals of the organization

• ability to manage a lengthy running list of tasks while prioritizing responsibilities

• manage paperwork, filing, emails, and complex calendars

• complete general administrative tasks of completing forms, filing paperwork, making calls

• manage a multi-step, client onboarding process

• handle simplified insurance billing and fee collections for clients

• develop workflow procedures and create systems for streamlined operations

• support marketing through creating, writing, and editing social media posts, blogs, and website copy

• conduct research for the practice owner or clinical providers

• 9am to 5:30pm, Monday through Friday with occasional availability evenings or weekends

What you’ll get :

• 32-37k yearly starting salary + benefits

• 100% remote WFH

• Employee medical, vision, and dental coverage, fully paid medical options available

• Brand new company Macbook

• Friendly and relaxed team

• Option to take up to 4 weeks of consecutive time off per year

• 6 federal holidays off a year, you pick which ones you want to celebrate!

• Opportunity to expand to a bigger role in the future

• Opportunities to influence company direction, policies, and processes

TO APPLY:

Send an email with a cover letter to: hiring (at) chicagocounseling.com