Chilliwack Jets Junior “B” Hockey Club Looking for Game Day Staff at Chilliwack, BC Full Time

ABOUT CHILLIWACK JETS ORGANIZATION: On May 15, 2020, we announced a return to the city as a new expansion team for the 2020-21 season. The original Chilliwack Jets junior team played from 1965 to 1971 in the West Coast Junior Hockey League – the precursor to the PJHL – and won the league title in 1970. Thus, paying tribute to our roots, the Chilliwack Jets were reborn. The Jets have always strived to be a staple in the community of approximately 95,000 people, as well as an integral part of our region, the Fraser Valley. We believe in developing hockey players on and off the ice, to become immersed in the community, committed to higher education, and overall complete all-rounded individuals. Being a Jet means that you believe in yourself and have creative thinking and vision, responsibility, and develop yourself socially in the community. Being a Jet also means believing in building character, appreciating compassion, and stimulating personal growth. Supporting team values, taking ownership of your own development and recognizing team strengths. As a program, we believe in helping those who truly want to help themselves. We aid in the pursuit of scholarships, part-time work, volunteer hours and knowledge of the game but the initiative must be there from the players & staff.

POSITION OUTLINE: The game day staff duties include one or more of the following; ticket admissions, 50/50 ticket sales, merchandise booth, beer gardens server (MUST HAVE “SERVING IT RIGHT”)

RESPONSIBILITIES: (Please keep in mind that you will mainly work on of the following.)

1. Responsibility/Activity 1: Ticket Admissions

• Greet and welcome all guests
• Sell hockey tickets and season passes
• Manage Will Call ticket distribution (check ID to match ticket purchaser)
• Trade valid tickets for the appropriate wristbands
• Ensure that all hockey-goers have purchased the correct ticket (i.e. adult/youth/student/senior). You may request ID to confirm.
• Understand the variety of tickets sold
• Report any problems to the Gameday Operations Director
• End of shift cash outs MUST be completed
• Provide information and answer questions about the hockey event
• Help upkeep lobby area and tidy

2. Responsibility/ Activity 2: 50/50 Ticket Sales

• Greet and welcome all guests
• Provide information and answer questions about the Jets and merchandise
• Sell 50/50, upsell 50/50 items
• Keep records of sales in receipt book
• Ability to maintain cash safely

3. Responsibility/ Activity 3: Merchandise Booth

• Greet and welcome those who come into our Merchandise Booth
• Provide information and answer questions about the Jets and merchandise
• Sell items, upsell items
• Use cash register and POS terminal
• Keep records of sale in receipt book
• Restock shelves/booth as needed
• Help keep Jets shop clean and orderly

4. Responsibility/ Activity 4: Beer Gardens Server

• Checking patrons for two pieces of ID
• Selling/Upselling beverages & items
• Taking patrons orders and pouring drinks
• Stocking coolers/beverage fridge as needed
• Maintain a clean and tidy work area
• Assist with table clearing, garbage, recycling, and maintaining clear beer gardens area
• Must be 19 years or older
• Follow proper Serving It Right protocol
• Serving It Right (BC) certification is a must

QUALIFICATIONS: Positions must have strong interpersonal and relation-building skills including an ability to interact with fans/ spectators, staff, using patience, tact, diplomacy, understanding, and good listening skills Teamwork Comfort with late game day hours and to do a wide variety of tasks assigned throughout the term of employment/volunteer. In high school or graduated with a high school diploma.

Job Types: Casual, Freelance, Apprenticeship, Internship / Co-op

Schedule:

• Day shift
• Every Weekend
• Night shift
• Weekend availability

Ability to commute/relocate:

• Chilliwack, BC: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Serving It Right (BC) Certification (preferred)

Expected start date: 2022-08-16