Role Overview
The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework.
Responsibilities:
Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
Ensure that all integration of functions meet business goals
Define necessary system enhancements to deploy new products and process enhancements
Recommend product customization for system integration
Identify problem causality, business impact and root causes
Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
Advise or mentor junior team members
Impact the engineering function by influencing decisions through advice, counsel or facilitating services
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Experience in an Engineering role
Experience working in Financial Services or a large complex and/or global environment
Project Management experience
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement
Education:
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
What we Offer
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;
23 days paid annual leave
Award winning pension scheme,
Life assurance and
Private medical insurance with Bupa healthcare.
In addition, we offer a competitive maternity, paternity and adoption leave scheme and employees also have the option (provided they have a student loan from the Student Loan Company) to divert saver and company match contributions to their student loan. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.
Our select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.
Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.
Job Overview:
The Virtual Data Room Engineering role is within the team responsible for certifying strategic enterprise-wide Virtual Data Rooms that enable Citi businesses to share content and collaborate with external partners in a secure and compliant manner. Initially the role will be focussed on consolidating the ~11,000 Intralinks data rooms into a centrally supported service that meets Citi’s standards and closing open Issues with the existing accounts. There is also then opportunity to expand other strategic offerings, for example, Citi’s expansion of its M365 service to external collaborators.
The role is within the End User team within Citi Technology Infrastructure (CTI) that is responsible for architecting, engineering and operating global enterprise content management and document collaboration solutions in partnership with key vendors. This function interfaces with internal businesses, Citi’s enterprise engineering delivery frameworks, security, compliance and the vendor to provide holistic engineering certification of products and services. This is an ideal role for candidates with some experience in SaaS technology, Compliance and Security concerns around data sharing and data governance, or for well-motivated individuals who demonstrate the desire and capability to grow their career in this space.
Job Requirements:
Responsible for engineering certification of Virtual Data Rooms (specifical Intralinks in the short term).
Design and integration of necessary security and compliance controls and any operational automation requirements.
Collaborate with Operation and Product Management teams within End User Services to delivery Product Inception and maintain quality of service and grow to continuously meet business needs.
Effectively apply Citi methodologies and enforce engineering standards.
Oversee infrastructure and application testing against internal standards.
Prepare and present roadmaps and engineering designs to architecture committees and senior management.
Respond to user escalations and issues as Level 4.
Own the technical vendor relationship.
Contribute to define and implement best practices and process for the department. Ensure transparency and consistency across teams in the region and globally.
Ensure role adheres to best practices and corporate processes.
Set measurable / challenging goals for self-ensuring continuous improvement and self-development.
Qualifications/Skills:
Technology engineering lifecycle experience.
Understanding and experience of introducing new services to highly regulated environments.
Understanding of enterprise compliance, security, risk and control frameworks and requirements.
Understanding of SaaS platforms in an enterprise environment.
Experience with Virtual Data Room / Collaboration service technologies.
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Job Family Group: Technology
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Job Family: Systems & Engineering
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Time Type: Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View the ” EEO is the Law ” poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
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