Description:
District Chief
Chicago Public Library
JOB ANNOUNCEMENT
The Chicago Public Library seeks an energetic, self-motivated, customer service-driven individual to manage the daily operations of branches for a District. Under the direction of the Deputy Commissioner of Library Operations and Patron Experience, the District Chief works with an administrative team of other district and regional managers and serves as a member of the senior leadership team. The District Chief maintains a leadership and supervisory role with branch managers by ensuring public service standards are executed consistently across all branches, encouraging staff development, reviewing and applying administrative policies and procedures in a union environment, and problem solving. The role of the District Chief is fast paced and requires strong organizational and communication skills.
Duties: Reporting to the Deputy Commissioner of Library Operations and Patron Experience, this position functions at the senior managerial level and provides overall direction and management of library services, programs and operations for a district of approximately 15 branch libraries. Works with a team of other district chiefs to administer, plan, direct and evaluate public service systems that support the Library’s mission, values, services and strategy. Monitors and responds to facility maintenance and building needs, including safety and security concerns. Oversees personnel administration activities for employees within the district, including hiring, coaching and mentoring. Directs branch staff in developing and achieving goals, objectives and quality standards for programs, services and personnel to ensure community needs are being met. Serves as a member of the senior leadership team and represents the Chicago Public Library on committees, at professional meetings and civic functions. Confers and collaborates with other Library administrators on issues of common interest and the development and implementation of new programs. Participates in the department’s strategic planning and policy implementation efforts. Works with civic and community groups to determine and respond to neighborhood needs, interpret library trends, and promote increased use of library resources. Directs the development and maintenance of library collections to support educational, informational, cultural, and recreational interests of communities. Interprets and ensures implementation of library policies and procedures. Responds to and resolves patron concerns in a timely manner; Assists in the planning, development, and administration of workshops, seminars, and other training programs to promote staff growth and development. Resolves sensitive issues by making decisions that are inclusive of multiple perspectives. Prepares and submits reports and other written communications as required; Allocates and monitors budget activity to ensure fiscal responsibility as needed. Implements city and strategy goals and objectives. Upholds the Library’s commitment to equity, diversity and inclusion. Position requires on-call availability based on operational needs. Other duties as required.
LOCATION: Various
DAYS OFF: Two days off per week
SHIFT: 35 hours per week to be scheduled during normal unit hours
Will be required to work some evenings and weekends and be on call based on operational needs.
HOURS: 9:00-5:00
THIS POSITION IS EXEMPT FROM THE CAREER SERVICE
Qualifications:
Graduation from an accredited American Library Association college or university with a Master’s degree in Library Science or an approved foreign credential evaluation plus five years of professional library experience of which three years are in a supervisory role related to the responsibilities of the position.
Disclaimer – “Accredited” means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.
Education &Employment Verification- Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diploma must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.
NOTE: To be considered for this position you must provide information about your educational background and your work experience. You must include job titles, dates of employment, and specific job duties. (If you are a current City employee, Acting Up cannot be considered.) If you fail to provide this information at the time you submit your application, it will be incomplete and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.
NOTE: You must provide your transcripts or diploma, professional license, or training certificates at time of processing, if applicable.
SELECTION REQUIREMENTS
This position requires applicants to complete an interview which will include a written exercise and/or a skills assessment test as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected.
Evaluation: Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second party applicants will be accepted.
Residency Requirement: All employees of the City of Chicago must be actual residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.
If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process, please contact the City of Chicago, Department of Human Resources, at 312-744-4976 (voice) or 312-744-5035 (TTY). Please be prepared to provide information in support of your reasonable accommodation request.
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
City of Chicago Department of Human Resources
Lori Lightfoot, Mayor Christopher Owen, Commissioner
Please note, all positions with the City of Chicago close promptly at 11:59pm. Applications for this position will be accepted until 11:59pm on April 8, 2022. No exceptions will be made.
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