City of Killeen, Texas Hiring for Human Resources Specialist (Claims) at Killeen, TX Full Time NEW

$17.19 Hourly

Location

Human Resources -Killeen, TX

Job Type

Full-time

Department

Human Resources

Division

Risk Management

Opening Date

05/12/2025

Closing Date

5/25/2025 11:59 PM Central

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Job Description

GENERAL PURPOSE

To perform a variety of routine data entry, clerical, claim filing, and administrative work in support of the Risk Management Division.

SUPERVISION EXERCISED

Employee has no supervisory responsibilities.

Essential Duties

Essential Duties And Responsibilities

Direct responsibility and management of claims against the City; processes and administers claims filed against the City; prepares claims, and reports; acts as liaison between the insurance company, City, and the claimant.

Direct responsibility and management of claims against other insurance companies; processes and administers claims filed against other insurance companies; acts as liaison between the insurance company and the City.

Direct responsibility and management of workers’ compensation claims; processes and administers claims filed by injured workers; prepares claims, reports, acts as liaison between the insurance company, City, and the employee.

Updates tracking logs for all claims, injuries, and illnesses to include lost time and modified duty days.

Manages the work-related light duty program for injured workers.

Reconciles all Temporary Income Benefit (TIBs) payments with City deductions.

Monitors and documents the use of time for all injured employees to ensure compliance with the City of Killeen Administrative Policies and Procedures.

Assists with various workers’ compensation and liability insurance audits.

Creates monthly status reports of claims.

Performs clerical and data entry work for the Risk Manager.

Performs other duties as assigned.

Required Minimum Qualifications

REQUIRED MINIMUM QUALIFICATIONS

Education And Experience

• Graduation from high school or equivalent; and
• One (1) year of experience with workers’ compensation and liability insurance claims, or other related experience; or
• Any equivalent combination of education and experience.

Knowledge, Skills And Abilities

• Working knowledge of computers and current version of MS Office Suite;
• Working knowledge of modern office practices and procedures;
• Skill in operating the listed tools and equipment;
• Ability to discuss rules, policies, and laws pertaining to workers’ compensation;
• Ability to conduct research and make appropriate analysis and reports of information acquired;
• Ability to maintain efficient and effective claims systems and procedures;
• Ability to maintain confidential information;
• Ability to establish and maintain effective working relationships with employees, supervisors, City officials, vendors, claimants, and the general public;
• Ability to communicate effectively, orally and in writing;
• Ability to deliver effective presentations in front of groups;
• Ability to maintain regular and punctual attendance.

Supplemental Information

Special Requirements

Must have a valid driver’s license by date of hire.

Must obtain and maintain a Texas Driver’s License within 60 days of hire.

At City of Killeen, we are committed to your health and well-being. We are proud to provide you and your family with valuable and significant benefits.

We all work together to make City of Killeen a success, and our teamwork extends to your benefits. Your health and well-being are important to us, so we provide benefit options to make your and your family’s lives better. Together, let’s invest in you.

The City of Killeen offers the following Benefits to full time employees:

• Employee Assistance Program
• Wellness Benefits
• Medical, Vision Dental
• Health Savings Account/ Flexible Spending Account
• TMRS or KIlleen Fireman’s Relief and Retirement fund
• 457 Deferred Retirement Account
• Short Term/Long Term Disability
• Accident/ Critical Illness/ Hospital Indemnity Supplemental Benefits

For more benefit information, visit www.killeentexas.gov

01

What best describes your highest level of education?

• Less than High School
• High School Diploma/GED
• Associates Degree
• Bachelors Degree
• Masters Degree or higher

02

How many years of experience do you have in performing human resources duties such as employee classification, compensation and benefits, recruitment, selection, and training in a human resources environment?

• None
• Less than 1-year
• 1-year to 2-years
• 3-years to 5-years
• More than 5-years

03

Please describe your experience with workers’ compensation claims and/or liability claims. (Must also show in work history)

04

Please describe any other related work experience. (Must also show in work history.)

Required Question

Employer City of Killeen

Address 718 N. 2nd Street

Suite B

Killeen, Texas, 76541

Phone 254-501-7687

Website https://www.killeentexas.gov/