City of Victoria Hiring For Extreme Weather Support Worker at Victoria, BC Full Time

Competition #22/248
Internal/External Posting

Closing date: November 10, 2022

Extreme Weather Support Worker (15 Auxiliary)
Victoria Fire Department

POSITION FUNCTION
The Extreme Weather Support Worker position is responsible for providing on-call support to facilities providing Victoria’s vulnerable populations relief during the City’s warmest and coldest days when other facilities may not be available.

The City of Victoria partners with external organizations to provide warming/cooling centers for the purpose of giving critical relief to vulnerable populations, including those who may be experiencing homelessness and/or facing barriers related to addiction, mental health, physical and/or cognitive disabilities and other issues associated with marginalization.

KEY DUTIES
Reporting to the Emergency Program Coordinator, Extreme Weather Support Workers work at different warming/cooling center locations in the downtown core and are responsible for:

• Receiving visitors in a pleasant and welcoming manner and providing or directing them to services according to established procedures
• Monitoring adherence of visitors to relief center guidelines and providing updates and communication to supervisors
• Registering new visitors and ensuring appropriate records are kept
• Acting as a mobile and supportive presence while monitoring visitor needs, behaviour and facility conditions
• Conducting regular rounds of the facilities while on shift and answering visitor inquiries following established protocols
• Observing the maintenance, health and safety needs of the facility and its visitors
• Helping to keep the facility organized during operations and performing light janitorial and cleaning support

Hours of work will be variable with operations being entirely weather dependent; relief facilities will activate based on threshold criteria set by the BC Centre for Disease Control, Environment Canada, and BC Housing’s Extreme Weather Response Plan. Shifts will be scheduled with as much notice as possible; this is an on-call position and may be scheduled within 24 hours of relief center activation.

Activation criteria will be based on anticipated weather factors from Environment Canada forecasts (or other weather forecasting services) including:

• Temperatures near zero with rainfall that makes it difficult or impossible for people without shelter to remain dry
• Sleet/freezing rain
• Snow accumulation
• Sustained high winds
• Temperatures at or below Zero Degrees Celsius

Perform related duties where qualified.

INDEPENDENCE
Work is performed according to established protocol or is assigned by supervisor and reviewed upon completion.
Problems are referred to supervisor.

WORKING CONDITIONS
Physical Effort:
Lift and move light materials and equipment. (often)
Perform tasks requiring repetitious movements such as light cleaning, sweeping, and vacuuming. (often)
Mental Effort:
Normal.
Visual/Auditory Effort:
Normal.
Work Environment:
Exposure to challenging interactions with members of the public. (occasional)
Potential exposure to verbally abusive individuals. (occasional)

KEY SKILLS AND ABILITIES
Understand and carry out job related functions.
Knowledge of administrative, procedural, and cleaning procedures.

QUALIFICATIONS
Formal Education, Training and Occupational Certification:
Grade 10.
Required to obtain criminal record clearance.
Experience:
Not required.

OTHER:
This is an on-call shift position.

Work schedule: As needed

$28.24 per hour, Pay Grade 3

Job Code #4432
This is a CUPE Local 50 Position

To apply for this opportunity you will need to create an online profile or log back in to our career portal at www.victoria.ca/jobs – only online submission will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications and supporting materials as outlined in your resume.

COVID-19 Vaccination Requirement
Applicants who are not current City of Victoria employees will be asked to provide proof of vaccination against COVID-19 during the recruitment process. External applicants who cannot be fully vaccinated based on a protected legal ground as defined in the BC Human Rights Code may request an accommodation.

At the City of Victoria, we are committed to recruiting a diverse workforce that represents the community we serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process.

If you require assistance, please email us at [email protected].