Vancouver Airport Authority Hiring For Baggage and Gate Scheduler at Vancouver, BC Full Time

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), YVR is made up of a team of diverse people who are working collaboratively to Connect BC proudly to the World. Safety is at the core of everything we do; we’re innovative, fun, and we invest in our people. With high engagement scores, an abundance of learning and development opportunities, and a holistic approach to wellness, we’re looking for someone to join our team.

Vancouver Airport Authority strives for a workplace that reflects the diversity of the communities we serve. We support the Employment Equity Act and take measures to ensure fair employment practices and treatment of employees across our organization. We welcome applications from all qualified candidates, including women, Aboriginal peoples, persons with disabilities and members of visible minorities. We encourage applicants to self-identify with a designated group(s) to support our team in filling gaps in areas where we can be more diverse. We are also happy to provide reasonable accommodations throughout the selection process and while working at YVR. If you require support applying online because you are a person with a disability, please contact us at 604-303-3152 or [email protected].

We have a permanent, part-time opportunity for a Baggage and Gate Scheduler in the Airport Operations Department. Reporting to the Manager, Operations Centre, the successful candidate will provide real time support to manage the distribution of the Airport Authority’s common-use assets.

Key responsibilities include:

• Implementing the seasonal schedule by updating the operational database with real-time data
• Building the daily gating, towing, and parking plan by sector in collaboration with airlines and handlers
• Building the check-in counter and baggage carousel schedules as well as assigning baggage piers in baghalls
• Providing real-time information to stakeholders (carriers and business partners) necessary for the efficient and optimal operations of facilities
• Preparing and producing various reports for internal and external stakeholders
• Manually updating Baggage Information and Flight Information Displays
• Troubleshooting multiple, often simultaneous, scheduling conflicts as they arise
• During emergency or irregular operations, be available to the Integrated Operations Centre response team

Key qualifications include:

• Two years’ experience in an airline/airport operations environment, supplemented by completion of a high school diploma; or an equivalent combination of training and experience
• Strong analytical skills
• Ability to quickly evaluate large amounts of information and come up with sound decisions under time constraints
• Excellent oral and written communication skills
• Well-developed customer service and conflict resolutions skills
• Ability to develop and foster effective relationships with internal and external stakeholders
• Airline/airport scheduling experience an asset, preferably with gate and baggage scheduling systems
• Extensive computer knowledge and experience, and the ability to become proficient at new software systems
• Familiarity with aircraft types and an understanding of the IATA scheduling process and procedures would be an asset
• Demonstrated ability to learn quickly and to adapt to a fast-paced environment

Day and night shift and weekend work are required, as the Airport Operations Centre is a 24-hour operation.

This position is open to both Vancouver Airport Authority employees and external candidates. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

Vancouver International Airport is a Living Wage employer. This means all Vancouver Airport Authority workers earn at least a living wage. Living Wage for Families B.C. has determined the hourly rate of pay at which a household can meet its basic expenses. The 2022 living wage rate in Metro Vancouver is $20.52.

Health and safety are at the core of how we operate at YVR. We are committed to ensuring a safe workplace for our workforce and protecting the health and safety of our employees, passengers, partners, and community by taking reasonable, preventative measures to reduce the risks associated with COVID-19. On June 20, 2022, the Government of Canada suspended the requirement that employees of federally regulated workplaces be fully vaccinated against COVID-19. Candidates are advised that the current suspension of the vaccination mandate may be revoked by the Government of Canada at any time, and that vaccination requirements may be reintroduced in the future.