Claim Central Looking for Claims Administrator – Takapuna at Belmont Full Time

• Do you have administration experience and want to work for an industry-leading disruptor?
• Do you enjoy working in a fast paced, dynamic environment?
• Are you a team player and looking for an exceptional culture?

Hello Claims is an innovative, fast growing motor claims solution provider that delivers benefits to insurers, policy holders, fleet managers and brokers. Hello Claims has delivered a ‘First to Market Assessing Technology and claim services’ providing motor claims operational excellence. Our motor claims management and assessing solution covers passenger vehicles, trucks, machinery, caravans, motor cycles and motor vehicle liability claims. Hello Claims has a comprehensive international footprint.

Hello Claims requires a Claims Administrator to join the team. This position will invite you into our fast-growing, exciting and dynamic culture. If you have the right skills set, a customer-centred attitude, and enjoy coming to work with a smile on your face, then we want to hear from you!

This role is varied and responsibilities will include:

• Coordinating motor repair schedules with clients and repairers
• Managing key client accounts and their claims delivery
• Liaising with all stakeholders in relation to claims progress
• Data entry and processing of motor insurance documentation
• Supporting all team members at Hello Claims
• Making inbound and outbound emails & phone calls

Skills & Experience:

• Minimum of 1 years’ administration experience (desirable)
• Experienced and comfortable in communicating over the phone
• Ability to build rapport with external parties
• Excellent verbal and written communication skills
• A strong and positive work ethic
• Exceptional customer service skills
• Excellent problem solving skills with innovative solutions
• Can work in a fast-paced environment

What is on Offer?

• The opportunity to progress your career working in an international company that encourages staff progression
• Great company culture with a supportive team
• Attractive remuneration package
• Ongoing support and development

If you thrive in a team environment and are looking for a role that will secure your career in a dynamic and highly innovative International business, then click the “Apply Now” button or email your CV & Cover Letter to [email protected]