ClearPoint Looking for Office Administrator at Auckland, New Zealand Full Time

A bit about us

For over 17 years, ClearPoint has helped organisations succeed in a continually changing digital landscape. We are a trusted technology partner combining digital design, software engineering, data and insights, cloud and platforms, and consulting services to help organisations adapt to change.

We pride ourselves on forming transformational collaborative partnerships that maximise value, deliver results and make a lasting impact through great outcomes and capability uplift. Through innovative thinking, we strive to make a difference for ourselves, our teams, our clients and our community across New Zealand and Australia.

The ClearPoint culture

We’re proud of the collaborative and inclusive culture we’ve fostered at ClearPoint. Our values are the essence of what we stand for and underpin our way of working and interactions.

– Respect and Care for People

– Act with Integrity

– Earn and Nurture Trust

Our diverse team enables us to better understand and serve our clients, attract the best talent and innovate successfully. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work you can.

Our head office in Auckland is a modern, functional space overlooking the Viaduct, and just a 5 minute walk from Britomart’s central transport hub. We’ve also got access to co-working spaces across New Zealand and Australia, to cater to some of our team and clients in different regions.

The Role

As our vibrant new Office Administrator, you’ll be the welcoming face and efficient engine of our office! You’ll manage front desk operations, greeting guests and handling calls, while also coordinating travel arrangements for the team. Keeping everyone connected, you’ll oversee guest WiFi access and general office security. Your organisational skills will shine as you process mail, manage couriers, and coordinate visitor parking. Adding a touch of thoughtfulness, you’ll even manage staff gifts!

Ultimately, you’ll be a key player in ensuring the smooth running of all our essential administrative activities, making our office a happy and productive place to be. You’ll coordinate purchasing for everything from office supplies and kitchen essentials to employee gifts, event catering, and even wellness program materials, always seeking cost-effective solutions and maintaining strong supplier relationships. You’ll also oversee our amazing space ( Innovation Garage), ensuring its smooth operation and managing bookings. Keeping our workspace pristine and professional, you’ll liaise with cleaning staff and building managers, handling facility issues and even acting as the point of contact for our security company (including 24/7 alarm activations).

Beyond this, you’ll implement efficient administrative processes, provide proactive support for a great employee experience ,operate within allocated budgets, track invoices, and oversee internal projects. You’ll also play a vital role in maintaining our health and safety standards, including coordinating health programs like flu vaccinations and acting as Chief Fire Warden. Building strong relationships across the business will be key to your success in this varied and rewarding role.

The experience we’re looking for:

• Exceptional organisational and multitasking abilities with strong attention to detail
• Outstanding communication and interpersonal skills with an engaging, energetic personality
• Proactive mindset with the ability to anticipate needs and take initiative
• Professional yet warm demeanour with excellent customer service orientation
• Strong ability to work independently while maintaining team collaboration
• Demonstrated ability to embrace and leverage technology to improve office efficiency
• Natural problem-solver who can identify opportunities for process improvement
• Adaptable and quick to learn new systems and processes

Your background:

• Previous experience in office administration or a similar role
• Must work 5 days per week onsite at our office location
• Strong comfort level with technology and ability to quickly learn new digital tools
• Experience in event coordination preferred
• Exceptional organisational and time management skills with a proven ability to be proactive
• Outgoing, energetic personality with a positive attitude
• Natural ability to build relationships and create a welcoming office environment
• Self-starter mentality with strong initiative to identify and solve problems
• While not essential, experience with digital collaboration tools like Slack and Google Workspace would be a real asset. Prior success in implementing or improving office workflows using technology, along with a background in managing office technology systems, would also be highly advantageous, allowing you to hit the ground running and make a significant impact on our team’s efficiency.

Working hours:

• Ensure office coverage (100%) during normal business hours
• Some flexibility required for event setup/management

What’s on offer?

We offer competitive remuneration with a range of staff perks and benefits. These include health insurance and subsidised gym memberships as well as access to Pilates, massages, a dog- and kid-friendly head office, drinks and snacks, barista coffee, and lots of opportunity to take part in team sports and other events if you fancy.

What you’ll be working with (tech, tools and more!)

We have a BYOD policy at ClearPoint to allow you to utilise whatever tech takes your fancy. For our permanent staff, we provide a yearly BYOD allowance and phone allowance, so you can choose the tech that best suits your needs.

All our permanent staff get an annual training and professional development budget for books, courses and conferences. You’ll also get access to resources from a range of our partners such as AWS, Microsoft, Okta, Snowflake and Salesforce, including training platforms, partner portals, online courses and real-life practice. We also offer a range of lunch and learn sessions; engineering festivals and tech community meet ups to foster networking and sharing of knowledge.

What’s next?

Sound like the opportunity you’ve been looking for? Please apply and one of our Talent team will be in touch for a confidential chat! You must be eligible to work in New Zealand to be successful in this application.