Comfort Experts USA Hiring For Call Center Manager at West Melbourne, FL, United States , United States Full Time

Job Description

Comfort Experts USA in Melbourne, FL is looking to hire a full-time Call Center Manager to lead our sales team. Are you passionate about customer service? Would you like to work with an established local company? Have you been searching for a company that will value your contributions? If so, please read on!
This office position earns a competitive wage depending on experience. We provide incredible benefits and perks, including full year-round work with no seasonal layoffs, paid holidays, paid time off, a 401(k) plan, health, dental and vision insurance, and paid training. If this sounds like the right office opportunity for you, apply today!
ABOUT COMFORT EXPERTS USA
Established in 2000 as an owner-operated company, we have grown to a full-service air conditioning, heating, and indoor air quality company with dozens of service trucks serving Brevard, Indian River, St. Lucie, and Martin Counties. We provide service and maintenance for all makes and models of HVAC equipment, striving for excellent customer service and backing it with a 100% satisfaction guarantee. All of our installations and repairs are completed with the latest equipment and performed by skilled NATE-certified technicians and installers.
We believe that the best way to provide excellent service and customer service is to reinvest in all of our employees and provide them with continuing education and training. We offer competitive pay, excellent benefits, and a positive work environment.
A DAY IN THE LIFE OF A CALL CENTER MANAGER
As a Call Center Manager, you are responsible for leading our team of sales reps and overseeing department organization. Using your excellent communication skills, you handle any inbound or outbound calls that come your way. Helping around the office, you manage your staff and ensure they have everything they need to be successful. Leveraging your leadership skills, you create an environment where your team can openly communicate and continually learn. You find great satisfaction in leading a successful team and contributing to the company’s success in a big way!
QUALIFICATIONS FOR A CALL CENTER MANAGER

• Phone sales experience
• Customer service skills

Do you have excellent communication skills, both written and verbal? Can you represent our company in a professional manner? Do you enjoy coaching and mentoring others? Are you highly organized and goal-oriented? Would you be able to give clear instructions and guidance to your team? If yes, you might just be perfect for this office position!
WORK SCHEDULE FOR A CALL CENTER MANAGER
This full-time HVAC office position typically works normal business hours, Monday – Friday.
ARE YOU READY TO JOIN OUR HVAC SALES TEAM?
If you feel that you would be right for this HVAC customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 32904