Compunnel Inc. Hiring for Data Entry Specialist at Wauwatosa, WI Full Time

Job Role: Data Entry Specialist
Work Location: Wauwatosa, WI USA 53226-4856
Pay Rate: $21/Hr
Shift: Monday – Friday, 8AM-5PM

Job Description: Responsible for timely, accurate, and compliant execution of Service Agreement activities including Quoting, Loading, Audit, Activation, modification/updates, invoicing resolutions and other activities as required. The Data Entry Specialist ensures the Service Order Agreement has been submitted accurately by verifying documents, is entered accurately, and ensures accurate customer invoicing. This position has critical interactions with the sales/service delivery teams and end-user customers to ensure customer/business requirements.
Essential Responsibilities

• Responsible for the accuracy of the Agreement in Siebel ensuring it is defect free prior to loading and activation; this includes billing addresses, coverage dates, entitlements, billing rates, invoicing attributes, etc.
• Load and Activate agreements ensuring accurate Agreements, Assets and entitlements to initiate Company Service coverage
• Communicate clear instructions to SSOS/Field teams to resolve Agreement entry errors
• Process Invoicing activities; credits, rebills, backbills, invoicing resolutions
• Manage backlog whether using First In First Out (FIFO) methods or regional model to ensure efficient and timely processing.
• Assist other team members as needed during times of need.
• Engage cross-functional teams to escalate and resolve customer service agreement issues – rejects to role #1 and helpdesk tickets
• Support and adopt new processes, business decisions, special projects, etc.
• Process accurate and timely Warranty Adjustments, POS updates, Quick Deletes, etc.

Compunnel – Is a Staffing agency which has just celebrate 25 years of being an equal opportunity employer. We cherish diversity and harbor inclusivity. Any discrimination on basis of race, religion, color, nationality, gender, sexual orientation or other applicable legally protected characteristics is forbidden.

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Best Regards

Joel Sequeira

Job Types: Full-time, Contract

Pay: $21.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Data entry: 5 years (Preferred)
• Order management system: 1 year (Preferred)

Work Location: One location