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Conduent Looking for Day Shift – Customer Experience Associate – Work From Home at Remote Full Time
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Customer Experience Associate – Work from Home
Conduent Business Services – Remote
Payrate: $13.50/hour.
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
Join our Customer Experience team!
About the Customer Experience Associate role
As a member of the Customer Experience team, you will help people every day by taking calls, actively listening to understand customers’ needs, and answering their questions. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.
Requirements
Customer service experience is a plus, but not required. We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive solution. To be successful in this role, you will have:
- Excellent communication skills
- Ability to Type 25WPM
- Ability to successfully complete a mandatory paid training program for 8 weeks from 9:00AM-4:30PM M-F Eastern Time
- Shifts will be M-F from 8:00 AM to 6:00 PM Eastern Time
- Keyboarding and software proficiency
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma, GED or college degree
- Ability to successfully complete a mandatory paid training program
- Successful completion of background check is required for this position
Equipment and workspace requirements
- We will provide you with a computer and equipment
- You must have a home internet connection of >10 Mbps (you may do a quick check through fast.com)
- Must be able to hardwire your work computer directly to your home modem via ethernet
- Must have a quiet workspace
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.
Conduent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
#Remote 44
We are currently NOT hiring in the following geographies:
States: AK, CA, HI, MA, IL, MT
Metro Areas: MN- Minneapolis, IL – Chicago, NY – New York City
OR – Portland, MD – Montgomery County Seattle
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
