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Conga Hiring for Staff UX Researcher (REMOTE USA) at Broomfield, CO Full Time
Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.
Our approach is grounded in the Conga Way, a framework of entrepreneurial spirit and achieving together to champion our 11,000+ customers. We’re committed to our customers and to removing complexity in an increasingly complex world. Our solutions quickly adapt to changing business models so you can normalize your revenue operations.
Position Description
The main user researcher’s role is to listen to the users, gather feedback and data from them, and translate it into valuable information for the leadership and design teams. User testing will be a normal, everyday professional task.
The UX research process consists of collecting, processing, analyzing data, finding weak points in the product, suggesting ways to fix them, and testing solutions with the users to get real feedback. All recommendations are based on user feedback.
Responsibilities
- The tasks of a UX researcher require defining goals, setting scope, making plans, choosing the right research methods, recruiting users, communicating with them, writing research scripts, conducting the research itself (interviews, usability testing, card sorting, and so on).
- Organizing and analyzing the results, presenting data. UX researchers work jointly with UI/UX designers on recommendations and new solutions based on the findings of user research.
- Help shape strategic direction through foundational research initiatives and collaboration with Design, Engineering, and Product management.
- Help evaluate prototype integrations with multiple surfaces through tactical research iteration.
- Develop collaborative relationships with our users and customers to execute research for shared projects and goals.
- Share research findings with stakeholders, cross-functional peers, and other UX designers, using excellent verbal, written, and visual communication skills.
Minimum qualifications:
- Bachelor’s degree in a UX-related field (human-computer interaction, human factors, behavioral research, or graphic design), or equivalent practical experience.
- 8+ years of experience as a qualitative researcher and/or other relevant research work (human factors, UX, Engineering etc.).
- Knowledge of research data collection tools and software, with examples.
- Excellent communication skills including verbal, written and presentation skills.
- Demonstrated history of working cross-functionally within an organization.
Preferred qualifications:
- Master’s or hirer level degree in a UX-related field (human-computer interaction, human factors, behavioral research, or graphic design), or equivalent practical experience.
- Track record of high-quality research and data collection on various platforms and working knowledge of Salesforce, Dynamics, enterprise-level SaaS platforms.
- Ability to assist or create UX task flows and get iterative feedback of design.
In the spirit of the Conga Way, we strive to communicate openly about our compensation programs. They’re intended to be competitive, equal, fair and free of any type of discrimination, clear, and easy to
understand. So,
in keeping with this approach, we’re committed to delivering a generous compensation and benefits package to all colleagues worldwide. The first component of that package is compensation and, generally speaking, base pay is determined by market location for each role. The following information is provided in accordance with the Colorado Equal Pay Act. The general salary target for this position in Colorado is $
149,000.00
per year. However, the base salary offered may increase (or decrease) depending on the candidate’s job-related knowledge, skills, and experience.
In
addition to base salary, Conganeers receive a full range of perks and benefits, including financial, medical, and dental insurance.
We also fund an annual bonus program, with payout based upon annual corporate performance and individual performance
understand. So,
in keeping with this approach, we’re committed to delivering a generous compensation and benefits package to all colleagues worldwide. The first component of that package is compensation and, generally speaking, base pay is determined by market location for each role. The following information is provided in accordance with the Colorado Equal Pay Act. The general salary target for this position in Colorado is $
149,000.00
per year. However, the base salary offered may increase (or decrease) depending on the candidate’s job-related knowledge, skills, and experience.
In
addition to base salary, Conganeers receive a full range of perks and benefits, including financial, medical, and dental insurance.
We also fund an annual bonus program, with payout based upon annual corporate performance and individual performance
Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.
All your information will be kept confidential according to EEO guidelines.
Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
