Corporate Traveller New Zealand Looking for NZ – Customer Success Manager Corporate Traveller at Christchurch, Canterbury, New Zealand Full Time

As a Corporate Traveller Customer success manager, you will play an important role in in our future business strategies. With direct responsibility and accountability delivering our clients travel program, strategic direction and results. You will be empowered to take initiative and make decisions that enable our customers achieve our goals in partnership with corporate Traveller.

You will be joining a highly experienced and successful customer success team, and you will play an integral part in the profitability, retention and development of our customers portfolio.

About You

As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. You will contribute new business and achieve maximum revenue for your team by ensuring the adaptation of Corporate Traveller across your portfolio of key clients.

A key focus of your role is showcasing the value of the brand to your clients by maintaining a close relationship with your key contacts, reviewing your client’s business needs, and increasing and optimising the number of services provided to your customers.

Skills and Experience (what makes a great Flightie!)

• Experience in customer/account management
• Ability to clearly articulate knowledge about products, services and value propositions to customers
• A track record of excellence in customer service & the a bility to be agile in an ever-changing environment.
• Strong organisational, time management and presentation skills
• Demonstrated ability to build multi-level relationships.

Benefits (why you should join us!)

• We’re an industry leading global company who are transforming and preparing for substantial growth!
• We offer UNLIMITED earning potential! It’s uncapped!
• We actively encourage and support learning and development and brightness of future
• We’re a global company, with global opportunities – including the option to work overseas in the future if you need more travel in your life (who doesn’t!)
• Our culture is out the gate! Our teams are connected, our Buzz nights are legendary! We have a commitment to the health and wellbeing of our people, and their professional growth. We offer free and confidential access to health consultants and financial advisors and continuous ongoing learning and development for all of our people
• We provide an industry leading onboarding experience to help your career with us take off! We won the HRD’s 5* Employer of Choice Award 2022 for (leadership, learning and development, wellbeing, flexibility, diversity and inclusion, work-life balance, and recruitment)
• And let’s not forget the most important… opportunities to travel!

About Corporate Traveller

At Corporate Traveller, we’re on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (don’t worry, you’ll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in?

About Flight Centre

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer. This year we are SO proud to have been listed as excellence awardees at the HR Awards New Zealand, for the Employer of Choice Award AND the HR Team of The Year award!

Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

So come and join our team of Flighties and help us open up the world to those who want to see.

Click Apply Now! And let your career take off.

#CTNZ