Costco Travel is one of the fastest growing subsidiaries of Costco Wholesale – often rated as one of the best “to work for companies” in the world . We provide leisure travel to the millions of Costco members throughout North America.
Costco Travel is seeking outstanding individuals to join our world-class Issaquah, Washington-based Contact Center. Our Travel Reservation Agents assist Costco Members with their dream vacation packages.
We are currently hiring news employees to join our agent training class starting in May : 2022: . These exciting roles are based on-site at our corporate office in Issaquah, Washington.
Apply now and you could start your new, fun, travel industry career in a matter of weeks.
These positions fill up quickly so if you are interested, please fill out your application today.
The value Costco and Costco Travel places on its employees is well documented in articles from a variety of major publishers including Forbes and Bloomberg. We were just rated the #4 Best Place to Work in the USA by Forbes. We are also ranked #20 in the world.
Why are we the best? As our CEO has said, “At Costco our attitude is everyone in the organization is important….every job is important and so is every person.”
Position Summary :
Costco Travel is seeking individuals to join our reservation staff to assist Costco members in the planning of their vacation travel, with a focus on first-call resolution in a fast-paced call center environment. Join our team and share your knowledge and skills as an active team member in the continuing growth of Costco Travel.
Job Duties/Essential Functions :
Handles member calls in a friendly and efficient manner.
Uses airline and in-house computer systems to make member reservations.
Confirms reservations accurately.
Communicates members’ needs to other support departments.
Regular and reliable workplace attendance at your assigned location.
Experience, Skills, Education & Licenses/Certifications :
Required:
Effective listening and communication skills.
Excellent customer service skills.
Typing speed minimum of 30 words per minute.
Detail-oriented approach to work.
Flexible to meet the schedule needs of the business (e.g., evening, weekends).
Recommended:
Sales experience (preferably phone sales).
Travel industry experience.
Call center experience.
Able to thrive in a fast-paced, growing work environment.
Experience with Microsoft Outlook, Word, and Internet Explorer.
High school diploma or GED.
Other Conditions :
Management will review the Job Analysis for this position prior to a job offer.
Compensation: Starting at $18.50 with steady pay increases (based on hours worked).
Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.
Please click here to receive a copy of the Costco Applicant Information Privacy Notice. :
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