Countdown NZ Looking for Content Specialist at New Zealand Full Time

• Join one of Aotearoa’s largest digital retailer’s

• Opportunity to develop your skills and career progression

• Supportive fun team culture

Ready to make an impact?

At CountdownX we’ve just completed a large scale operating model review as we accelerate our ambition to create highly personalised, seamless and connected experiences for our customers. Within this context, we’re looking for a Content Specialist to join our Chapter here in Aotearoa reporting to our Chapter Lead.

Joining our Content & SEO Chapter you will be responsible for planning and executing the digital content strategy to deliver engaging content experiences to our customers across our digital experience, including websites, app, email, and social channels.. You may work on one or many of these digital channels depending on the content needs of your team.

About the Role | Mō te Tūranga

• Plan and deliver content across our digital channels in line with our customer plan and trading strategy

• Cross-functional planning and design of customer journeys & content to support campaigns and digital trading strategy

• Utilisation of best practice, internal & market data to inform planning of campaigns, events & journeys

• Build and execution of content utilising HTML via multiple channels including website, email (Mailchimp & Salesforce Marketing Cloud), social media, SMS, App & Direct Mail using agreed guidelines

• Build segmented lifecycle series and optimise performance using key performance metrics.

• Execute test and learn plan and provide learnings for future optimisation.

• Ensure quality, accurate and on-time launch of our offer, campaigns, and supplier content.

• Champion and execute content using segmentation and targeting in support of personalised digital experiences to ensure relevance and and an increasingly personalised customer journey

About You | Mōu

To succeed in this role you will be confident in your abilities and have strong communication and stakeholder management.

We are looking for a stand out spectaliast with strong multi platform experience, having exposure to email marketing tools (ideally Salesforce Marketing Cloud) Web SMS, HTML and SEO. Lifecycle experience would also be a major advantage.

If you are looking to take the next step in your career and want to work with some of the most interacted media platforms in the country this could be the right opportunity for you.

Working with Countdown | Te Mahi ki Countdown

Our purpose is to make Kiwis’ lives a little better every day.

We’re friendly, down-to-earth, and energetic – we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week.

Come as you are | Haere mai rā

We’re an equal opportunity employer and are committed to the principle of equal opportunity for all.

If you’re smart and good at what you do, come as you are.