We are looking for an experienced Senior Product Manager to join our team and lead the development of Managed Services for our AWS managed web services roadmap, ensuring alignment with customer needs and market trends. You will collaborate closely with cross-functional teams, including Engineering, Sales, and Marketing, to drive the successful delivery and adoption of our AWS managed services Product Roadmap. Responsibilities include: Product Strategy and Vision : Define the strategic direction and long-term vision for our AWS Managed Services offering, based on market research, customer insights, and competitive analysis. Align the product strategy with the company’s overall goals and objectives. Roadmap Development: Create and maintain a comprehensive product roadmap for AWS Managed Services, outlining key features, enhancements, and service offerings. Prioritize and sequence the roadmap based on customer feedback, business value, and technical feasibility. Customer and Market Analysis: Conduct in-depth market research and analysis to identify customer needs, pain points, and emerging trends in the AWS managed services market. Gather customer feedback through interviews, surveys, and usability studies to drive product improvements. Requirements Definition: Work closely with customers, sales teams, and internal stakeholders to gather requirements and translate them into clear and actionable product specifications. Collaborate with engineering teams to ensure accurate and timely implementation of product features. Cross-Functional Collaboration: Partner with engineering, sales, marketing, and support teams to drive the successful development, launch, and adoption of AWS Managed Services. Collaborate with engineering teams to define technical requirements, timelines, and deliverables. Product Launch and Go-to-Market: Develop and execute go-to-market strategies for new AWS Managed Services features and offerings. Collaborate with marketing and sales teams to create compelling product messaging, collateral, and sales enablement materials. Product Performance Monitoring: Define and track key performance metrics for AWS Managed Services, such as customer adoption, revenue growth, and customer satisfaction. Monitor market trends and competitive landscape to identify opportunities for product differentiation and improvement. Stakeholder Communication: Communicate product updates, roadmap progress, and key milestones to internal stakeholders, executive leadership, and customers. Conduct regular meetings and presentations to ensure alignment and transparency. Vendor Relationship Management: Build strong relationships with key vendor / partners to understand their solutions, programs, gather requirements, and drive product development / enhancements. Provide guidance on AWS managed services best practices and solutions. Minimum Qualifications: – 8+ years experience in a related field with BS/BA in computer science, engineering, business; 12+ years relevant experience in lieu of degree.- Proven experience as a Product Manager, specifically in managing cloud-based products or services, preferably with strong experience AWS / Public Cloud Hyperscaler environments.- Strong understanding of Amazon Web Services (AWS) offerings and associated services and how they integrate with AWS.- Experience of managed service providers, working with Sales teams, experience of Channel (In-Direct), Direct Sales.- Familiarity with cloud infrastructure, virtualization, and networking technologies.- Excellent analytical and problem-solving skills, with the ability to gather and interpret customer feedback and market research data.- Experience in developing product roadmaps, defining product requirements, and driving cross-functional teams to deliver high-quality products on time.- Experience of managed service providers, working with Sales teams, experience of Channel (In-Direct), Direct Sales.- Working knowledge of Telecommunications industry is a plus.- Strong communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels.- Strong financial modelling capabilities with a solid understanding of pricing concepts.- Demonstrated ability to influence and inspire cross-functional teams without direct authority.- Familiarity with Agile development methodologies.- AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer) are a plus. As an AWS Managed Services Product Manager, you will play a vital role in shaping and delivering our AWS managed services portfolio, driving customer satisfaction and business growth. If you are passionate about AWS technologies, possess strong product management skills, and thrive in a fast-paced, collaborative environment, we invite you to join our team and lead the success of our AWS Managed Services offering. USD 116,200.00 – 193,600.00 per year About Cox Communications Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including p regnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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