Crowfoot Village Family Practice Looking for Medical Office Assistant at Calgary, AB Full Time

Who we are:
Crowfoot Village Family Practice (CVFP) is an innovative team that cares for more than 23,000 new-born to geriatric patients from Calgary and the surrounding area. Our team includes physicians, a nurse practitioner, registered nurses, pharmacists, a health management nurse, respiratory educators, a behavioral health consultant, medical office assistants and administrative assistants.

Our hours of operation are Monday – Friday 8:00 – 5:00pm.

We are looking to hire full time, part time and casual medical office assistants. This role would also be suitable for recent university grads, or current university students.

The Job:
Acting as first point of contact for patients and visitors, welcomes and greets them in person or on the telephone

Directing incoming calls received on a multi-line phone system

Setting up and confirming doctor and referral appointments

Faxing, scanning, filing of labs and documents in Electronic Medical Record (EMR)

Maintain and update patient information on the EMR

Protecting patient’s rights by maintaining highest level of confidentiality of health information

Maintaining operations by following policies and procedures, reporting needed changes and maintenance of templates

Providing support for ad-hoc projects

The ideal candidate:
Deeply committed to supporting our patients and team members

Genuinely friendly, kind, with a professional demeanor

Ability to work in a team-based environment

Adaptability – flexible and able to adjust approach to meet changing demands and situations including dealing with diverse people and personalities in a fast-paced environment

Communication skills – strong verbal and written communication in person and on the phone. Able to listen effectively and express oneself in a clear and articulate manner

Attention to Detail – ability to complete tasks accurately

Organization skills – prioritizing and strong time-management skills

Qualifications

Education: Medical office diploma or certificate preferred but not required

Alternatively a university degree (completed or in process) in a health related field

Ideal: 2-5 years’ experience in a medical office setting

Knowledge of medical terminology

Knowledge and experience with electronic medical records

Experience in family medicine an asset

Familiarity with medical clinic software, internet, Microsoft software (Word, Outlook, Excel), minimum typing speed of 40 wpm

Offers and Perks:
The opportunity to work alongside a team of highly-skilled professionals

Opportunity for learning, job advancement and leadership development

Competitive wages

Benefits and Employee Family Assistance Program

Wellness program

Annual team retreats (when restrictions permit)

Consistent work hours and a commitment to work/life balance

Supportive team dynamics and regular opportunities for collaboration

Wages to be negotiated and are dependent upon experience. Previous work in any aspect of healthcare

Strict COVID 19 protocols in place