Crumbl Cookies Hiring for Community Specialist at Orem, UT Full Time

Community Specialist

Join Crumbl Cookies in making the world a sweeter place!

Individuals on the Community Team will serve as Crumbl’s voice online. They must have a PR mindset and be able to spot opportunities for sales, education, and relationship-building in every situation. This means being personable and strategic. They will be responsible for controlling the online narrative about Crumbl and its competitors, capturing and reporting on user generated content, as well as reporting on platform trends, opportunities, and customer feedback.

Job Responsibilities:

• With PR, educational, and sales opportunities in mind, respond to all public and private comments on the following platforms: Facebook, Instagram, TikTok, LinkedIn, Pinterest, Twitter, YouTube, Yelp, and Google.
• Establish and strengthen relationships with those that frequent respective platforms and help them build a deeper relationship with Crumbl.
• Find and manage online dialogue in which Crumbl or its competitors are tagged or referenced.
• Collect user generated content for Social Managers to leverage in online posting strategy.
• Collect cookie, store, and general brand reviews to help the company grow.

Requirements:

• Working towards Public Relations Degree or a related field
• Excellent verbal and interpersonal communication skills
• Excellent problem solving skills
• Ability to convey Crumbl’s voice online
• Highly organized

This is an hourly part-time, remote position with the potential for a hybrid schedule in the future.

About Us:

Crumbl was founded in 2017 in Logan, Utah by Jason McGowan & Sawyer Hemsley. In just four years, Crumbl has grown from a humble cookie shop to a booming franchise with over 400 locations in 40+ states. Crumbl is honored to be the second largest cookie company in the nation and fastest growing cookie company in the world! Our rotating menu offers new flavors every week while regularly bringing back crowd favorites and unique original recipes. We pride ourselves on being tech-focused, an agile workplace that values hard work, listening to our customers, and being unafraid of a challenge. Ultimately, our goal is to bring friends and family together over a box of the best cookies in the world!

• Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About Crumbl Cookies

Crumbl began as a small cookie shop in the small town of Logan, Utah. It started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was established in 2017 in Logan, Utah by Jason McGowan and Sawyer Hemsley. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, Crumbl has over 400 locations across the United States and is growing everyday!

Job types: Part-time

Education: No education required

Work location: This is a remote position