Dell Technologies Hiring For Project Administration Global Service Lead Advisor (usa Remote) at Massachusetts, United States , United States Full Time

Job Description

Global Service Lead – Project Administration (USA Remote)
We’re proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs, services and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and services, and maximize potential.
Join us to do the best work of your career and make a profound social impact as Global Service Lead – Project Administration based USA Remote on our Business Services team within the worldwide Services organization of Dell Technologies. This is an individual contributor role (not a people manager), with the opportunity to collaborate with all levels of staff including leadership.
You Will

• Define the Global Process for our Project Accounting and Partner Management teams to align with processes & systems
• RSL Support: Facilitate regular reviews to identify, document, and drive standardization & best practices including Process SOPs, T&D, QA and Reporting. Help drive Process Optimization and assist with Quarterly Business Reviews (QBR’s) being presented to leadership & stakeholders
• Oversee the day-to-day operational activities with our Program leads located globally in ISSC, Manila, Chengdu, and Dalian, including developing a clear escalation and oversight path
• Represent our global team in Process/ System Projects & Meetings
• Drive and support the implementation and stabilization of new transformational projects including NorthStar, Fusion, RevStar, Thunder, Lightning & others

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements

• 8 years of related experience plus a Bachelor’s Degree (prefer Business/Finance or related); Experience to include:
• Operations, Financial or Business support experience, including Purchase Order & Project Accounting Experience, preferably in a global, technology Services environment
• Excellent Communication Skills with the ability to work with a truly global team, represent the business in stakeholder calls, and work internally at a Cross Functional level
• Working knowledge of SAP, FinancialForce, Ariba and MS Office products
• Strong strategic thinking, and problem-solving skills with an outcome-based focus (not just admiring a problem)

Desirable Requirements

• Project Management Experience
• Current, or demonstrated experience quickly developing, an In-depth understanding of customer/industry climate and company offerings
• Awareness of DMS, OpenText & Dell Booking Tools
• Influential Leadership Skills

Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life – while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.