Dr Bill Hiring for Administrative Agent Job at Vancouver Full Time

Administrative Agent

Job description

Overview

Role type: Contractor, full-time

Location: Remote

The Opportunity

At Dr. Bill, we are committed to empowering physicians with solutions that enable them to spend more time caring for their patients, and less time on administration and billing.

As the Administrative Agent, you will perform a variety of clerical duties to support the Dr. Bill Operations and Customer Experience teams. You are responsible for ensuring the objectives outlined by the Team Leader are met.

At Dr. Bill, we go above and beyond for our customers. We are seeking a team member who is eager to make an impact and contribute to our core values.

Daytime availability is essential in this Remote role, Monday – Friday, 9am-5pm PST.

Key Responsibilities and Expectations:

• Manual creation of invoices.

• Manage payment reconciliation for the manually generated invoices.

• Help with on-boarding new clients by managing any ministry paperwork required

• Correspondence with customers and direct incoming emails.

• Assist with monthly financial and KPI reporting as necessary.

• Data entry tasks and manually processing patient records

• Ad hoc data entry tasks and other admin functionalities.

• Effective communication with the team as needed to perform your tasks and maintain a positive working relationship with your co-workers.

• Effective communication with your manager to ensure priorities are met and understood.

Skills and Qualifications:

• Strong organizational skills

• Excellent communication skills, both written and verbal

• Excellent data processing skills

• Excellent customer service skills

• Attention to detail

• Excellent time management

• Experience working with sensitive documentation in a highly regulated environment.

• Bookkeeping experience an asset

About Dr.Bill

We’re a distributed team who are working to make medical billing easy for Canadian physicians. As a team we value sincerity, openness, self-improvement, and personal wellness.

Part of RBC Ventures, a subsidiary of RBC focused on innovation, working at Dr. Bill combines the flexibility and energy of an early-stage business with the stability of one of the world’s most successful financial companies.

About RBC Ventures

Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on RBC Ventures is new kind of organization – one that marries the strength of one of the world’s most trusted and successful financial institutions with a mission to reimagine the role we play in people’s lives. We are building a world class team focused on creating new experiences, exploring new business models and developing new relationships that add value to how people live and work.

Diversity & Inclusion Commitments

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

Reference ID: Admin

Contract length: 12 months

Job Type: Contract

Salary: $20.00-$23.00 per hour

Schedule:

• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Administrative Assistant: 3 years (preferred)
• Bookkeeping: 2 years (preferred)

Work remotely:

• Yes