Duncaster Retirement Community Hiring for Receptionist Job at Bloomfield, CT Full Time

Under the supervision of the Receptionist Supervisor, the Receptionist is responsible for managing the switchboard and greeting visitors, residents and staff.

Part-time, every other weekend, Saturday & Sunday (8:30am-5pm)

• Answers all incoming calls and directs calls to appropriate party or unit. Takes messages as required.
• Greets visitors and directs them to person or area they are visiting.
• Answers general questions from residents and visitors and channels requests to appropriate departments while maintaining confidentiality when necessary.
• Directs job applicants to Human Resources Department.
• Sorts mail and place it in mailboxes.
• Oversees fax area; checks incoming faxes and places them in appropriate boxes. Calls resident/staff when they have a fax.
• Assures receptionist area is tidy and welcoming.
• Accurately logs incoming packages and notifies residents and staff of incoming packages and arranges for delivery if necessary.
• Communicate with transportation department to arrange resident transportation and assist with shuttle services between buildings.
• Provides clerical support as directed as necessary including typing, faxing, filing, etc.
• Adheres to all security policies and procedures pertaining to front desk security including ensuring all visitors entering are given badges; update relief personnel as to security issues and new policies; report all unusual situations to supervisor and/or facility specialist; be aware of building security features and emergency response and calls and report any safety concerns immediately.

• The ideal candidate will have prior experience working with the geriatric population.
• Must be organized, detail-oriented and be able to communicate effectively.
• Demonstrates courteous behavior through polite and respectful communication with all co-workers, residents, and visitors.
• Must have working knowledge of MS Word and Excel; Familiarity with MS Outlook a big plus;
• Professional appearance; customer service or receptionist desk experience a must.

Recommended Skills

• Attention To Detail
• Communication
• Confidentiality
• Customer Service
• Filing
• Human Resources

Job Snapshot