JPMorgan Chase Hiring for Commercial Bank Digital Product Manager at Chicago, Illinois Full Time

Position : Commercial Bank Digital Product Manager, VP

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.

At JPMorgan Chase, Commercial Banking (“CB”) is a top provider of banking services to wholesale clients from small businesses to large, complex businesses with domestic and international needs. CB is comprised of Middle Market Banking & Specialized Industries (MMBSI), Corporate Client Banking & Specialized Industries (CCBSI), Real Estate Banking, Commercial Term Lending and Community Development Banking.

Position Overview

This is a product management role within the Commercial Bank Digital Platforms team. You develop innovative solutions for client onboardings through technology and digital platforms. One current key initiative aims to enable and simplify client-led digital onboardings via machine learning and data-driven feature prioritization.

You must leverage strong collaboration skills to work with with a diverse set of internal stakeholders, prioritize the product backlog, and have a passion for technology. In order to be effective in this role, you should fully use your experience in crafting user stories, communicating effectively with partners who have varying levels of tech expertise, and leading teams without explicit authority. Some key skills you will employ are building product roadmaps, orchestrating delivery across partner product teams, building and refining user stories, and owning responsibility for the end-product.

Responsibilities

• Determine how key difference between lines of business in CB impact the extensibility of technology solutions

• Work closely with cross-functional stakeholders across the CB to align on roadmap prioritization and technology approach

• Analyze business requirements and understand partner systems in order to draft user stories

• Manage scrum teams and related scrum ceremonies

• Partner with key leaders of would-be impacted users for review and approval of technology solutions and process changes

• Demo to and elicit feedback from senior audiences

• Set-up and run feedback gathering sessions and requirements gathering working groups

Qualifications

• Bachelor’s degree required; MBA or related Masters Degree is a plus

• 5+ years of experience in product management or business analysis for a software development product

• Ability to write effective user stories that are development ready (understanding of JIRA is a plus)

• Demonstrated experience managing and collaborating with multiple teams, coordinating across different cross-functional initiatives, and reaching consensus with diverse stakeholders

• Excellent judgement and decision-making ability

• Self-driven and pro-active approach to circumventing blockers

• Understand basic technology concepts (APIs, User Acceptance Testing, entitlements/credentials, etc.)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase . Additional requirements include sharing information including your vaccine card in the firm’s vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.

Equal Opportunity Employer/Disability/Veterans