E-Business Hiring For Assistant Vice President, Digital Onboarding Product Owner at Singapore Full Time

Job Description

The role is to lead, drive and execute projects for digital onboarding across OCBC’s consumer banking franchise.

Roles and Responsibilities

• Drive digital sales and customer onboarding projects for mobile banking and internet banking.
• Lead the National Digital Identity (NDI) adoption, initiatives, and integration for consumer finance group to enable more banking services with NDI.
• Visualizing journeys, advocating the use of the latest identification and verification technology, and maximise opportunities to simplify and digitize the onboarding experience for our customers
• Managing and working closely with all stake holders including internal Business Units, Regulators, FinTech and GovTech partners and lead the roll out plans and implementation activities over a solid collaboration.
• Collaborate and work closely with Product Managers, CX, T&O and partners to develop user requirements and business models. Ensure a smooth roll out of the key initiatives in the digital roadmap.
• Set the direction, design, and vision for a seamless digital onboarding journey for consumer finance customers. Evaluate solutions proposed by IT, vendors, partners and raise business papers and appropriate recommendations.
• Lead the project delivery and integration with state- of- the art identity verifications and KYC solutions to bring a seamless, safe, and a modern digital way of onboarding customers for both Onshore and Offshore clients.
• Ensure smooth rollout of projects, complete pre- and post-implementation activities and work closely with IT/Ops, Legal, Regulatory and Compliance team to overcome implementation hurdles to launch new ways of onboarding using new technology and capabilities.