EAC Network, a not-for-profit social service agency that empowers, assists, and cares for over 65,000 people in need through 100 programs across Long Island and NYC, seeks a temporary Case Aide to work part- time for its Home Energy Assistance Program (HEAP) and Weatherization (WRAP).
The Case Aide position is a non-exempt position paying $18 per hour. Work schedule is Monday-Friday 9AM-2PM, up to 20 hours per week through 12/31/23. The office is located in Hempstead, NY. The role reports to Program Director.
Primary Purpose of Job:
The Case Aide is responsible for interviewing clients, assessing eligibility and processing applications for Nassau County residents seeking financial assistance with their energy costs through the Home Energy Assistance Program (HEAP) and WRAP (Weatherization).
Principal Duties & Responsibilities:
*Interview and assess eligibility of prospective clients seeking financial assistance with their energy costs.
*Process client applications, complete required forms and perform data entry in accordance with the guidelines established by the Nassau County Department of Social Services.
*Interact with other agencies and heating and utility companies.
*Prepare and maintain appropriate records and departmental paperwork
*Demonstrates knowledge of computer programs necessary to perform job responsibilities (i.e. Outlook, Microsoft Word, etc.).
Knowledge, Skills, & Abilities Required:
*High School Diploma or educational equivalent required, degree preferred.
*Minimum of one year of relevant experience working with low-income households.
*Excellent interviewing, communication and organizational skills required.
*Must be detail-oriented.
*Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft *Office applications, calendar, email and/or database software necessary to perform work assignments.
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