East Midlands Railway Hiring for Customer Service Officer at Skegness Full Time

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and delivering easier journeys every day. With over 2,400 employees, our people are the reason we are so successful, we have an exciting opportunity to join the station team in Skegness over the busy summer period on a fixed term contact. The team pride themselves on

The key focus of this role is to maintain a high level presence on the station, directing and assisting customers as necessary, providing exceptional customer service at all times.

We are looking for candidates with a “can do” attitude, who are excited by the nature of this role, and with experience of working in customer facing or retail roles. Your communication skills should be second to none, as you are able to easily identify with customers needs and pride yourself on delivering the highest level of customer care. We believe that people deserve more than just “good service” but an amazing experience that they’ll never forget. It’s about believing in what you do and creating lasting memories.

We have 4 vacancies available! You will be working 37 hours per week at Skegness station. The fixed term contract runs from 13th June to 11th September 2021.