Welcome to Elegantthemes,
At Elegantthemes , Technology and IoT can create tremendous social impact. We are determined to lead, to show that technology can be inclusive and change the world in amazing ways. Our best clients trust Elegantthemes, to make sure their technology is working for them. This is not a blind trust, of course. We’re more than willing to earn it. Elegantthemes is committed to developing partnerships with social impact organizations, providing the tools needed to communicate and analyze data that will improve the lives of those most in need, as well as to foster better utilization of our planet’s scarce resources. Our solutions, ideas, and people can help bring connected solutions to social impact enterprises working in some of the world’s most challenging environments.
Why do we do this? Because it’s important, it needs to be done, and we can do it.
We are looking for a super-friendly and organized person to join our team!
Job Duties:
Elegantthemes is looking for a Full-Time/Part-Time Customer Care Specialist to join our Elmhurst team, The CCS will be responsible for daily general correspondence, answering incoming phone calls, and ensuring customer requests are completed. Sales Support duties include working with Account Managers to meet the needs of customers, including administrative tasks, maintaining information for customer files, maintaining marketing material, corresponding with customers on billing related issues.
Required Qualifications & Skills
High School Diploma or GED
Minimum of 1-year Call-Center experience
Minimum of 1-year Escalated Customer Service experience
Ability to communicate effectively in English is a requirement.
Excellent written & verbal skills.
Moderate to advanced computer skills; navigating multiple online applications.
Exceptional organizational skills; ability to effectively multi-task.
Ability to handle high-volume calls while simultaneously handling multiple online applications
Previous experience working from home. (preferred)
Skills needed:
How You Will Excel In This Position:
Job Type: Full-time, Part-Time
Pay: $23.40- $30.60 per hour
Benefits:
Requirements:
Work Schedule:
Work Location:
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