Account Service Coordinator
Job Family: Sales Support
Type: Full time
Date Posted:Jan 10, 2023
Req #: JR44911
Location:
New York, New York
Georgia, Georgia
Connecticut, Connecticut
Description
Title : Account Service Coordinator
Location : Remote
Hours : Standard, Eastern Standard Time
Build the possibilities. Make an extraordinary impact:
Responsible for providing advanced customer service representation for accounts.
How you will make an impact:
Provides customer service, which may include interpreting plan design, researching and resolving phone and written inquiries, and resolving claims, benefit, and enrollment issues.
Resolves complex claims, benefit, and enrollment issues.
Makes routine account visits by regularly meeting with health plans to ensure client satisfaction with plan operations.
Coordinates open enrollment meetings, renewal process and training sessions.
Makes recommendations for improvements to meet customers’ expectations.
Maintains ongoing account relationships at multiple levels throughout the customers’ organizations.
Minimum Requirements:
Requires a BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background.
Sales license may be required.
Travel may be required.
Preferred Skills, Capabilities and Experience:
Experience with Solution Central is highly preferred.
Claims knowledge experience is highly preferred.
For candidates working in person or remotely in the below locations, the salary* range for this specific position is $50,080 to $90,144
Locations: New York City, NY; Ithica, NY and Westchester County, NY
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.
We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.
EEO is the Law
Equal Opportunity Employer / Disability / Veteran
Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees.
EEO Policy Statement
EEO is the Law Poster
EEO Poster Supplement-English Version
Pay Transparency
Privacy Notice for California Residents
Elevance Health, Inc. is an E-verify Employer
Need Assistance?
Email us ([email protected]) or call 1-877-204-7664
This is a remote position. Node.JS Developer (US/Canada, 1 Year Experience, Remote) Team Remotely Inc. is a staffing and recruitment...
Apply For This JobWithin the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981....
Apply For This JobAbout Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s...
Apply For This JobPosition Summary: Handle and bring to resolution, inquires from customers regarding service, billing, dispatch or any facet of account. Coordinate...
Apply For This JobLooking for an exciting opportunity to join a rewarding organization that helps Veterans? With our outstanding benefits, generous paid time...
Apply For This JobAnaplan, Senior Builder – Anaplan Development Team Full Time, Remote US *This position can be Remote in the U.S. with...
Apply For This Job