Employment Hero recently acquired KeyPay, a workforce and payroll management solution. Buoyed by the acquisition, KeyPay will still serve the broader industry and its partners as we commit to powering its purpose through different channels; whether directly through its platform or via a myriad of different partners, including HR providers, accountants in public practice and financial institutions. In combination with KeyPay, Employment Hero now offers a suite of total employment management solutions that covers four key pillars: Talent Solutions, Core HR, Payroll, and eBenefits.
We believe in distributed employment and take a ‘Remote First’ approach with our team. Employment Hero can hire across the globe, assuming that candidates have eligible working rights and are in a suitable timezone. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
The Role
Our Customer Experience Delivery teams are responsible for implementing the Employment Hero platform with customers. As our Implementations Coordinator, you will be responsible for assisting with the management of our one-to-many implementation programs and are essential to ensuring timely and successful implementations with our customers. You will work with specialists from our implementations teams to help deliver great outcomes for our customers such as customer engagement, cycle time, quality, and customer satisfaction.
This role is dynamic. You will be assisting the team with tasks to manage a large volume of work with ambitious timeframes. To be successful, you will need top notch customer service skills, great attention to detail and enjoy getting stuck in and proactively solving problems as they arise.
This is a great opportunity to start your career in tech and would suit a recent graduate or someone early in their career.
Responsibilities
Requirements
Benefits
Why join Employment Hero?
**When applying for this position, please fill out all of the application questions, thank you**
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