Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.
Group’s key figures are approx. 6.7 billion Euros turnover, over 940 laboratories across 59 countries and about 61,000 staff.
Job Description
The purpose of this role is to provide the day to day operations and organisation of the department delivering excellent customer service. Be the subject matter expert on water microbiology, providing technical support, supervision and training as required to colleagues in the team.
Main responsibilities will include:
Ensure laboratory is operated in accordance with Eurofins H&S system requirements.
Assist with thorough contract review of all work received
Implementing quality system requirements in all areas of work.
Perform testing as required to ensure customer and operational needs are met
Provide supervision, training and guidance to staff as required.
To uphold and maintain company and customer confidentiality at all times.
Maintain accurate and systematic records in accordance with documented procedures.
Possess good working knowledge of applicable Test Methods,
Drive development: introduction of new instruments, operational practices and test methods including performing / supporting method validations to meet INAB/ISO17025 and customer requirements.
Proactively investigate any faults or problems and if not resolved, report findings to Management without delay.
Lead the timely investigation of customer complaints, queries and other sources of non-conforming work.
Ensure excellent standards of housekeeping and hygiene
Qualifications
Degree level qualification in Microbiology or other relevant subject with 5+ years recent hands on microbiology analysis experience
Record of ongoing professional development
Previous experience working within an accredited contract testing laboratory
Thorough understanding of relevant quality system and accreditation requirements
Good keyboards skills and experience of LIMS Systems, MS Office packages in particular Excel.
Good standard of written and spoken English and numeracy skills.
Additional Information
Who we are looking for:
Highly motivated, professional and enthusiastic individual who can work well within a busy multi-disciplinary technical environment as well as under their own initiative
Ability to work well under pressure
Excellent attention to detail
Ability to multi-task, prioritize, organise and co-ordinate both your own workload
Ability to understand customers’ requirements and to be able to devise and articulate the most appropriate solutions.
Skills to influence others to achieve common goals for the benefit of our customers
Confident approach with strong interpersonal and communication skills
Excellent written and verbal communication skills
Ability to form strong working relationships with colleagues, partner laboratories and customers
The benefits of working with Eurofins:
A competitive salary
Flexible work options
Performance Based Bonus
22 Days Annual Leave plus Service Days (additional days off)
Life Assurance
Pension Scheme
Employee Assistance Programme
Paid Health Insurance Scheme with LAYA Healthcare
Cycle to Work Scheme
Discounted gym memberships
On Site Social Committee
Flexible Working
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