Do you care about the customer? Would you consider yourself numercial?
This is a great opportunity for somebody who’s enthusiastic about working in an environment where curiosity is rewarded and people are empowered to make choices. You will have a passion for learning and a head for numbers. You’ll be tasked with a range or responsibilities aligned to offering a first-class experience for our customers. You will also have the opportunity to progress within the department or cross functionally.
Do you have enthusiasm to learn?
What You’ll be Doing…
Problem Solving
No two days are the same. From making choices on a customer query where there is no right or wrong answer, to collaborating with other departments to ensure PPB deliver a best in class customer experience for a major sporting event, you will be given the opportunity to put your problem-solving skills to good use every day in this role.
Data analysis approach
As an In Play Football Trader you’ll need to monitor bets being placed on a range of Football markets and adjust the odds offered based on this action and other information available to you.
Our in-house models and data feeds mean that the odds offered during matches are calculated automatically. Our Traders add value by detecting when these odds need to be nudged in one direction through interpreting patterns in customer activity and data. Strong attention to detail and an inquisitive mind are a must.
Customer obsessed
Our aim is to delight our customers with our sports betting proposition. We need our Traders to be customer obsessed to achieve this. You’ll need to put yourself in the shoes of the customer to ensure that the journey they experience when using our products is seamless from start to finish.
Competitor Awareness
We need our Traders to constantly monitor the pricing strategies and product offering of existing and upcoming competitors to ensure we can react quickly to changing market dynamics. Immersing yourself in the competitive landscape and surfacing insights that guide change will be part of this role.
What We’re Looking for…
We don’t expect you to know the ins-and-outs of sports or betting just to be enthusiastic and have a passion for your role.
Strong numerical skills
Good all-round knowledge of football
Ability to prioritise and organise effectively in a dynamic fast paced environment
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