“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Job Description
To ensure that Transcon customers are well transitioned and served from/in the destination or managing branch; To further develop the Transcon product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.
People:
Operations:
o Shipments Per Desk (SPD)
o Revenue Per Desk (RPD)
o Expense Per Desk (EPD)
o Revenue Per Shipment (RPS)
o Revenue to Expense ratio
o Excel measurements
revisions and send updates to origins.
capabilities.
customers.
plans where needed.
Customer
department, as per company and branch’s objectives.
required by the customer.
Responsible for maintaining the agreed upon scope of services · Keep the clients abreast of the latest developments in market · Responsible for advising the clients of new system enhancements, technology, and other value added services Transcon has launched. · Responsible for retention and development of Transcon accounts.
Finance:
Compliance:
Culture:
Systems:
Qualifications
Knowledge:
5 – 10 Years Previous experience in similar role
10 Years experience within the Transcon – Road Freight Product
Expeditors company policies and procedures knowledge
A good understanding of Expeditors’ products, services and systems
Strong market and competition knowledge
Skills:
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Good Microsoft Office skills (Excel, Word etc.)
Proven negotiation skills
Fluent English
Behaviours:
Emotional resilience
Self-reflecting and open to feedback
Initiative and ability to work in autonomy
Proven leadership attitude and background
Professional appearance and attitude
Being reliable and accurate
Being supportive of change
Being an advocate of Expeditors culture at all times
Being Approachable and Proactive
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