(Open to Public Competition)
Family Carers Ireland (FCI) is the national charity supporting over 500,000 family carers across the country who dedicate
their lives to caring for loved ones such as children or adults with physical or intellectual disabilities, frail older people,
those with palliative care needs or those living with chronic illnesses or addiction. We provide a range of supports and
services for family carers nationally from our local support centres. We initially proposed the concept of a Carers
Guarantee to both the government and the HSE in 2018. The principle was to tackle the postcode lottery by providing a
core offering of supports and services to family carers across Ireland, regardless of where they live. The 2020 Programme
for Government committed to delivering this guarantee and we recently received confirmation that we will receive a
(recurring) increase in our annual funding to enable us to implement an evidence-based framework of support for family
carers throughout the country.
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Family Carers Ireland is currently recruiting an Information Officer – Intensive. This Information Officer – Intensive will be
working within the geographic area of Dublin, Kildare, Wicklow and Wexford. This role will report to our Support
Manager’s: Intensive (SMI’s). The Information Officer: Intensive (IOI) will support the SMI’s in their designated area. This
will involve responding to queries from family carers and where appropriate, triaging them to internal supports using the
agreed triage process based on the Carer Outcome StarTM. The IOI will support the SMI in the actioning of targeted and
intensive supports identified as needed through the wellbeing review process. The IOI will oversee all office activities and
carer reception area within their designated Family Carer Support Resource Centre. They will also provide support to their
Network team as required.
Role Criteria: The successful candidate should possess the following essential criteria.
through platforms like Zoom, MS Teams.
improvement;
stakeholders informed;
Terms & Conditions: Permanent, full-time contract (37 hours per week; Monday – Friday). The successful candidate may
work from their home location but will also be aligned to an FCI base in their geographic area for one day per week. In
order to work from their home location, the successful candidate must have a strong broadband connection and suitable
work space. Flexibility to travel to meetings as required is essential. The remuneration for this role includes an annual
salary of €30,000 and access to a defined contribution pension scheme. The annual leave entitlement of 23 days per year.
Application Process – Applicants are invited to submit their up-to date CV and cover letter demonstrating how they meet
the above criteria to [email protected] no later than Wednesday, September 20th 2023. Prospective
candidates may contact us for a copy of the job description if they wish.
Family Carers Ireland is an Equal Opportunities Employer
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