Field Management Ireland Hiring for IT SUPPORT Job at Dublin , Ireland Full Time

FMI is Ireland’s leading independent field marketing working with client partners across the island of Ireland since 1995. Proudly Irish owned, we offer a range of services across an enviable client portfolio. A high energy, fast paced environment where people are at the core of everything we do.

Core Responsibilities include:

·Installation & configuration of a company’s computer hardware operating systems and applications.

·Maintenance and monitoring of computer networks and systems.

·Logging the queries of field reps and employees.

·Analysis of call logs in order to discover any underlying issues or trends.

·Diagnosing and solving hardware or software faults.

·Testing and evaluating new technology.

·Responding to calls in a timely fashion.

·Following instructions, either written or in diagram form, in order to set up a system or fix a fault.

Skills and Experience required:

·Excellent problem-solving skills.

·The capacity to work well within a team.

·Attention to detail.

·Logical thinking.

·Expert knowledge in how operating systems and software works.

·Interpersonal skills as you will regularly be in contact with colleagues and/or customers.

·The ability to prioritise your workload.

·The capacity to clearly explain a technical problem to a customer/colleague.

·Outstanding listening and questioning skills

Job Types: Full-time, Permanent

Salary: €30,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Are you based in Dublin?

Work remotely:

• No