First American Hiring for Receptionist at Houston, TX Full Time

First American (India) is a Global In-house Center (GIC) of the First American Financial Corporation (NYSE: FAF) family of companies, a proud member of the FORTUNE 500 companies and was named one of FORTUNE’s 100 Best Companies to Work For® in 2020. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office and knowledge processing operations to fulfill First American’s business requirements. Our priorities are our employees, customers and shareholders – in that order. FAI has been recognized as one among India’s Top 75 workplaces in IT & IT-BPM 2019 by Great Place to Work® Institute. Homebuilder Services Division facilitates the Lender and Homebuilders transaction and helps Escrow Officers, lenders, Homebuilders, Buyers and Notaries. The results are less stressful closings and happier homebuyers.

Job Summary

Greet and direct visitors in office. Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Typically an entry level position. Tasks are typically repetitive as employee gains skills and experience.

Essential Functions

Greets and directs visitors in office.

Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel

Monitors visitor access and issues passes when required, may update appointment calendars

May order, receive and maintain office supplies and equipment

May receive, sort and route mail

May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages

Knowledge and Skills/Technology Used

Knowledge of Microsoft Office applications

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees

Responds promptly to customer needs; responds to requests for service and assistance; meets commitments

Typical Education

High School diploma or equivalent

Typical Range of Experience

Entry-level position

Experience dealing with the general public or office environment preferred

First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.